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Posted Oct 5, 2011
8:32:41 AM
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Iphone 4S upgrade

I want to use the upgrade that is available on a different number under my plan. Will I be able to do that online or will I have to do that in a store? Thanks

I want to use the upgrade that is available on a different number under my plan. Will I be able to do that online or will I have to do that in a store? Thanks

Iphone 4S upgrade

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Oct 5, 2011 8:36:01 AM
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Yes! Very easy to do and is well documented in these forums.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Yes! Very easy to do and is well documented in these forums.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: Iphone 4S upgrade

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Oct 5, 2011 8:49:12 AM
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Thanks! I will check it out!
Thanks! I will check it out!

Re: Iphone 4S upgrade

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Oct 5, 2011 10:50:43 AM
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I wanted to try here first before calling to ask. I have a grandfathered Unlimited data plan with my 3G, are we going to be asked to move to a different data plan with an upgrade to the 4S? 

I wanted to try here first before calling to ask. I have a grandfathered Unlimited data plan with my 3G, are we going to be asked to move to a different data plan with an upgrade to the 4S? 

Re: Iphone 4S upgrade

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Oct 5, 2011 10:52:31 AM
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I don't think anybody knows this answer for sure. As with previous releases your data should remain unchanged.
I don't think anybody knows this answer for sure. As with previous releases your data should remain unchanged.

Re: Iphone 4S upgrade

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Oct 5, 2011 10:54:17 AM
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Thanks, hoping that is the case if not Sprint wins my business I guess.

Thanks, hoping that is the case if not Sprint wins my business I guess.

Re: Iphone 4S upgrade

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Oct 5, 2011 10:56:24 AM
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Edited by wingrider01 on Oct 5, 2011 at 11:07:33 AM

oscarton21 wrote:

I wanted to try here first before calling to ask. I have a grandfathered Unlimited data plan with my 3G, are we going to be asked to move to a different data plan with an upgrade to the 4S? 



there is a stickied post in the forums concerning smartphone to smartphone upgrade with grandfathered smarthphone unlimited, you get to keep it.

 

http://forums.wireless.att.com/t5/Apple-iPhone/Clarification-on-the-New-Smartphone-Data-Plans/m-p/19...


oscarton21 wrote:

I wanted to try here first before calling to ask. I have a grandfathered Unlimited data plan with my 3G, are we going to be asked to move to a different data plan with an upgrade to the 4S? 



there is a stickied post in the forums concerning smartphone to smartphone upgrade with grandfathered smarthphone unlimited, you get to keep it.

 

http://forums.wireless.att.com/t5/Apple-iPhone/Clarification-on-the-New-Smartphone-Data-Plans/m-p/1938734/message-uid/1938734#U1938734

Re: Iphone 4S upgrade

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Oct 5, 2011 11:24:27 AM
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Where can I find more information about this? I'm looking to do the same thing, using the upgrade that is no a different number under my plan.
Where can I find more information about this? I'm looking to do the same thing, using the upgrade that is no a different number under my plan.

Re: Iphone 4S upgrade

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Oct 5, 2011 12:44:34 PM
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kbrown14 wrote:

I want to use the upgrade that is available on a different number under my plan. Will I be able to do that online or will I have to do that in a store? Thanks


You can take one phone's upgrade eligibility and use it on the other. Please note that the data plan would have to follow the phone and the contract would stay with the line that was upgraded. 

 

Here is an article with more infomation: http://www.att.com/esupport/article.jsp?sid=KB411310&cv=820#fbid=Ohn6Kjgr1pd

 

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kbrown14 wrote:

I want to use the upgrade that is available on a different number under my plan. Will I be able to do that online or will I have to do that in a store? Thanks


You can take one phone's upgrade eligibility and use it on the other. Please note that the data plan would have to follow the phone and the contract would stay with the line that was upgraded. 

 

Here is an article with more infomation: http://www.att.com/esupport/article.jsp?sid=KB411310&cv=820#fbid=Ohn6Kjgr1pd

 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Iphone 4S upgrade

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Oct 5, 2011 2:16:12 PM
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Master
No your data plan is grandfathered.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
No your data plan is grandfathered.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Posted from my iPhone _____________________________ For service or support questions including existing order status, call: Customer Support: 1-800-331-0500 Information on iPhone unlocking can be found here by copying this link into your browser: https://www.att.com/deviceunlock/client/en_US/

Re: Iphone 4S upgrade

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