Iphone 4S upgrade

Contributor

Iphone 4S upgrade

I want to use the upgrade that is available on a different number under my plan. Will I be able to do that online or will I have to do that in a store? Thanks

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Master

Re: Iphone 4S upgrade

Yes! Very easy to do and is well documented in these forums.
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For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 10 (2,457 Views)
Contributor

Re: Iphone 4S upgrade

Thanks! I will check it out!
Message 3 of 10 (2,440 Views)
Contributor

Re: Iphone 4S upgrade

I wanted to try here first before calling to ask. I have a grandfathered Unlimited data plan with my 3G, are we going to be asked to move to a different data plan with an upgrade to the 4S? 

Message 4 of 10 (2,316 Views)
Professor

Re: Iphone 4S upgrade

I don't think anybody knows this answer for sure. As with previous releases your data should remain unchanged.
Message 5 of 10 (2,310 Views)
Contributor

Re: Iphone 4S upgrade

Thanks, hoping that is the case if not Sprint wins my business I guess.

Message 6 of 10 (2,302 Views)
Expert

Re: Iphone 4S upgrade

[ Edited ]

oscarton21 wrote:

I wanted to try here first before calling to ask. I have a grandfathered Unlimited data plan with my 3G, are we going to be asked to move to a different data plan with an upgrade to the 4S? 



there is a stickied post in the forums concerning smartphone to smartphone upgrade with grandfathered smarthphone unlimited, you get to keep it.

 

http://forums.wireless.att.com/t5/Apple-iPhone/Clarification-on-the-New-Smartphone-Data-Plans/m-p/19...

Message 7 of 10 (2,296 Views)
Tutor

Re: Iphone 4S upgrade

Where can I find more information about this? I'm looking to do the same thing, using the upgrade that is no a different number under my plan.
Message 8 of 10 (2,261 Views)
Former Community Manager

Re: Iphone 4S upgrade


kbrown14 wrote:

I want to use the upgrade that is available on a different number under my plan. Will I be able to do that online or will I have to do that in a store? Thanks


You can take one phone's upgrade eligibility and use it on the other. Please note that the data plan would have to follow the phone and the contract would stay with the line that was upgraded. 

 

Here is an article with more infomation: http://www.att.com/esupport/article.jsp?sid=KB411310&cv=820#fbid=Ohn6Kjgr1pd

 

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Message 9 of 10 (2,190 Views)
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Master

Re: Iphone 4S upgrade

No your data plan is grandfathered.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 10 of 10 (2,142 Views)
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