Helpful Links

Iphone 4 repair?

Contributor

Iphone 4 repair?

I just sent my Iphone 4 in to be shipped today to
Apple. It has currently been shipped already. I had a reboot problem on my
Iphone 4, where all it did was reboot itself every 5 minutes or so. So do you
think they will send me a new Iphone 4? And about how long will it take them to
send it back to me?
389 Views
Message 1 of 2
Highlighted
Master

Re: Iphone 4 repair?

I am not sure about shipping times but Apple ships Refurbs in most cases. If they do not have any refurbs, you might get a new one but I do not believe you can request a new iPhone.  This is stated in their terms for service. They will look like new.  Back to shipping, If I had to quess, it will be very quick.  Apple focuses on the customer experience.  In the future, if you live close to an Apple store, they will swap the phone in-store.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 2
Share this topic
Announcements

Learn how connect your AT&T holiday gifts at Unwrapped on Wednesday, 12/27 (1-4pm ET)!

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Additional Support