12-01-2010 6:20 PM
i think my Iphone 4 is messed up! every time some one calls me i cant hardly hear them. i have to use speaker phone every time. this sucks i guess the Genius bar will be hearing from me.will i get a fefurb Iphone 4? if so i do not want that.....i want a Brand Iphone 4 what i paid for.
12-01-2010 6:27 PM
They will most likely give you a refurb.
12-01-2010 8:31 PM
ok!! i guess that will work becuase i have the same 1 year warranty in affect same as the Original Iphone 4 i bought? or a 90 day warranty?
12-02-2010 6:39 AM
You get the balance of your 1 year warranty or 90 days which ever is longer.
12-02-2010 7:06 AM
dont be offended, but did you leave the plastic film on the face of the phone? I ask because I speak from experience of doing the same...lol
12-02-2010 3:16 PM
no i took it off. i had my Iphone since July 25th. in the last 2 weeks i lost ear piece volume. i have not dropped my iphone or gotten it wet or mistreat it. the volume just went away very hard to hear the person on the other end. i have to use pseaker now just to hear.so i think someting inside went bad.
12-02-2010 4:18 PM
Have you tried resetting the phone... hold power button down until slide to power of... slide off. Count to three... press power button. You never know, it is a computer after all. If not, swap out time.
Don't fear the refurbs. They're probably better than the direct drop shipped ones from China.
12-03-2010 6:21 PM
in mid call have you tried to turn up the volume?
If not then it seems the genius bar is your best bet
Yes i have tried that. seems to be very low and i have to use speak phone to hear the caller. when i first got the Iphone 4 it was very loud,but the last 2 weeks it has been very low Genius Bar sunday.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!