Internet Usage Software? ATT Usage Had Not Upated in 5 days

Tutor

Internet Usage Software? ATT Usage Had Not Upated in 5 days

How often does ATT update the usage? What is the period?  Past reports seem to be one month.

 

One or two youtube videos embedded  in a news page that autorun and one can easily burn up this 5Gb quickly.  no more youtubes for me. and I have to hide the aircard from the music lovers in the family

 

I had this with Verizon and a music lover ran up a $400 bill one month.

 

I will try to stick with ATT but I need to monitor usage this daily.

 

Does ATT have any tools I missed to do this?

 

Anyone with luck on free software that counts downloaded bytes in browsers?

 

Thank you in advance.

 

 

1,795 Views
Message 1 of 9
Tutor

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

Okay on the usage screen under my name then phone number the is a Details link.

 

Here I found daily usage.  I guess I can keep this in a spreadsheet to keep tabs.  Thanks again.

Message 2 of 9

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

Doesn't your connecting device keep track of data usage. My phone does. Does CM?

Message 3 of 9
Tutor

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

There is nothing in the menus.  there is a running recieved and sent.  But that resets every time you leave or get kicked off.

Message 4 of 9
Guru

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

The newest acm does show monthly usage as well

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message 5 of 9
Mentor

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

might want to try and reach out to an open source app developer, see if they can develop something specifically for this. Shouldn't be too hard, and I'm sure there's an app developer that makes similar for iPhone's etc.

 

I'm at work currently, so I can't do the research for you, but keep us posted.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message 6 of 9
Tutor

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

Not sure what an acm is? The aircard modem I suppose. But I do think mine is an older one.  I will have to look into this with ATT customer service thanks.

Message 7 of 9
Guru

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

acm = att communication manager The newest one can be downloaded from www.att.com/acm

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message 8 of 9
Highlighted
Tutor

Re: Internet Usage Software? ATT Usage Had Not Upated in 5 days

the ATT communication manager does have a session usage display but it is a bogus number. I spent several hours researching the changes to the data connect plan (90% on ATT website) and it displayed "24.12GB" after 3-4 hours of use.

 

I also used the tech chat to find out why communication manager didn't display the mobile phone number used and what the session usage number ment in relation to billed usage. The tech chat was totally useless, enter all your information, get transferred, restate everything, enter your information again, get dropped............start all over.........

 

With all the auto updates used now, Microsoft, Virus program, virtually every software package used, you probably need 2gb a cycle to just cover that........

Message 9 of 9
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support