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Incompatable firmware error on latest software update

Scholar

Incompatable firmware error on latest software update

Got a new iphone 4s and when I try to update the software I get that error. I took it to that att store and they said restore it in itunes will fix it. Will the restore put my iphone back to the day I got it? Will I have to put all the stuff back on it? Thanks
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Master

Re: Incompatable firmware error on latest software update

you can perform and restore and restore your backup too so you do not loose anything but if the problem persists, you would need to restore your iPHone and set it up as new.  You will see the options as you go through the restore process.

 

Good Luck!

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For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 3
Scholar

Re: Incompatable firmware error on latest software update

Thanks for the reply, I get the same error message when trying to restore the iphone. I think it is a bad iphone.
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