Helpful Links

Incoming "Withheld" Calls Blocked Straight to VM

Teacher

Incoming "Withheld" Calls Blocked Straight to VM

Hello,

 

Lately, I've noticed that my Captivate receives an incoming call from a "Withheld" or blocked number, usually home... my phone would ring once, automatically go to silent ring (the icon shows up), and the call would go directly into voicemail.

 

Anyone know what's going on?

 

Thanks.

h?h?

2,158 Views
Message 1 of 5
Professor

Re: Incoming "Withheld" Calls Blocked Straight to VM

Do you, by chance, have Mr Number Call Block installed?

Message 2 of 5
Teacher

Re: Incoming "Withheld" Calls Blocked Straight to VM

No, I don't have that app installed.

 

I do, however, have a "firewall" for calls and SMS; but I don't have it on because it never shows on my Advanced Task Killer.

 

-hh

Message 3 of 5
Explorer

Re: Incoming "Withheld" Calls Blocked Straight to VM

Go into Setttings and check your call settings, I you may have an "Unknown" number set up on your ignored call list. I know that I had the same issue and I never even set up my ignore list at the time but "Unknown" was already in there and checked.

Message 4 of 5
Highlighted
Teacher

Re: Incoming "Withheld" Calls Blocked Straight to VM

Nope. I don't have Auto-Reject on. Even if it were, "Unknown Number" is not checked.

Message 5 of 5
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support