IPhone is disabled - connect to ITune - WTH?

Contributor

IPhone is disabled - connect to ITune - WTH?

Again, I am very new to this whole IPhone thing.

 

What does this mean:

IPhone is disable - connect to ITune?  Is this how the phone sync?

 

Help again?  PLEASE!!

 

Thanks,

Jpakb94

2,664 Views
Message 1 of 7

Re: IPhone is disabled - connect to ITune - WTH?

Usually to activate the phone you have to connect it to a computer running iTunes.  This is also how the updated operating system software gets downloaded and installed. 

Message 2 of 7
Contributor

Re: IPhone is disabled - connect to ITune - WTH?

my iphone is disable i have connect to itune still nonthing and also tryed turning off and hold the home botton nonthing still stay disable connect to itunes

Message 3 of 7
Scholar

Re: IPhone is disabled - connect to ITune - WTH?

Try using iTunes instead of ITUNE.

Message 4 of 7
Contributor

Re: IPhone is disabled - connect to ITune - WTH?

i tryed everything i have even look on youtube to found out to unlock it and everything

i need help alot of help please

Message 5 of 7
Professor

Re: IPhone is disabled - connect to ITune - WTH?

To ask the obvious, if the phone is telling your to connect to iTunes, have you tried connecting to a computer that has iTunes on it?  If so, what happens?  If not, you probably need to connect it like it says.

 

Also, more info might be helpful.  Is it a new phone that you bought from AT&T, or one you got off eBay?  Does it have a SIM card?  Locked or Unlocked?  Which iPhone model do you have?  Are you trying to use it on AT&T or some other network?

 

It sounds like it's either a new phone or an old one that has been cleared by the previous owner and needs to be set up as a new phone.  In either case, I think it needs to be connected to iTunes to perform the initial setup process.

Message 6 of 7
Scholar

Re: IPhone is disabled - connect to ITune - WTH?

 


jpakb94 wrote:

Again, I am very new to this whole IPhone thing.

 

What does this mean:

IPhone is disable - connect to ITune?  Is this how the phone sync?

 

Help again?  PLEASE!!

 

Thanks,

Jpakb94


Did you connect it to iTunes?

 

Message 7 of 7
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support