I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

Contributor

I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

so i new this phone was coming out i went to att store in another town they said i could pre-order it but chances are i wont get it on the 14 because people pre-ordered it before me so i said okay

 

i went to the att store in my town they said they are not taking preorders but the phone will be here at 12:50 pm on october 14 i was like okay now throughout the weeks i kept calling them and no answer i woke up called them today at 10 they said up were getting it at 12:50 so i said okay i walk over at 12 and he was selling the last phone i was like you told me at 12:50 he said yeah it came earlier he lied to me and i hate liers so now im extremely frustrated cause if he didnt lie to me i wouldve found another way to get the phone

 

i called corpoerate to file a complaint i told them i want to cancel my service they offered me 6 months $30 off my bill cause ive been with the service for 6-8 years me and my mother who is also on the contract so now tommorrow i was thinking of getting the number of the district manager and see what he can do i swear ill go to th news if i have to this is not right at all i was going to sell my previous phone im glad i didnt i wouldve been without a phone for awhile soooo i want this phone for free or the guy fired or im breaking two contracts any ideas on what i can do to get what i want? i mean i can see if it was a regular salesmen lying to me but a manager? come on so any comments would be appreciated

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Message 1 of 19
Tutor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

Why would you believe the phones would be arriving at the store at 12:50?  What kind of estimate is that, it makes absolutely no sense and you should not have been so gullible.  

 

On top of it all, for such a popular item as a BRAND NEW iPhone on release day, would would you show up 50 minutes before this "supposed" 12:50 time.  Certainly there would be a line well well before that.

 

All stores without a doubt had the phone before Friday, probably had it on the 10th or 11th.  I'm not sure what planet you are from but businesses do not work that way.  A corporation like AT&T would not get a product shipped to them in the middle of the day and just start selling it.

 

You should of done some research, it's not AT&T's fault, and why did you go there in the first place.  Why didn't you go to the Apple store like the rest of the world who didn't preorder it.  Mine came to my doorstep today, how convinient.

 

 

Message 2 of 19
Tutor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

Also, none of these supposed delusional outcomes "30 dollars off your bill for however many months", a "free 4s" or "getting a manager fired" would ever happen in a million years.  Keep dreaming though young man your post was amusing.

Message 3 of 19
Guru

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

If you did get $30 off your bill for 6 months, you are the luckiest person in the world. You are not getting a free phone and you are not getting anyone fired! Besides if you want a free 4S? You basically got it! $30 for 6 months is $180 and the 4S is $199. There you go!
Message 4 of 19
Professor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

Are you sure he said "at" 12:50 and not "by" 12:50? I don't know of any company that knows the exact time the UPS or FedEx truck will show up with their delivery, but I could understand them knowing that they will deliver no later than a certain time.

As far as filing a complaint, I doubt it would do much good. Basically it's your word against an AT&T employee, and they could simply say that they said "by" instead of "at", or that they simply made a mistake and the phone came earlier, since they have no control of when the shippers deliver. What you got wasn't a "contract" by any legal definition. Plus it sounds like a lot of people didn't get their phones yesterday for any number of reasons, so this is just one more in a large pile. I doubt even the local news media has any interest as there are a lot more important things to report on other someone who still has a working phone and who's only "harm" was not getting a very popular item on launch day (along with thousands of others).

I think your chances of getting a free phone or the manager fired are 0.000000%.
Message 5 of 19

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

Dunno, dwill05... I think that estimate might be high, honestly.

Message 6 of 19
Contributor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

apple store is no where near me not to mention my town is small so there wasnt gonna be a big line i wanted a 32 gig so no still no phone ill go as far as the news for all i care [Per Guidelines:  Keep it Relevant and Appropriate]

Message 7 of 19
Mentor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

So you would be willing to lie to the press because someone supposedly lied to you? Isn't there some faulty self-serving logic here?
Message 8 of 19
Contributor

They should just let YOU go

What you ask isn't going to happen. Everyone knows how crazy new iPhone releases are. You will NEVER get an iPhone without doing a pre-order. As for showing up 50 mins before. Really? You think that was long enough being as people wait DAYS to get them? Do you not understand the meaning of 1st come 1st serve? If it's that big of a deal to you. Leave AT&T. Although I believe they are not in the wrong. You are. 

 

Trying to get a free phone? Really? What does that have to do with anything besides you trying to take advantage of a problem you've caused. Top it off. They gave you $30 or your bill for 6 months. There's your free phone. 

 

What your asking for is ridiculous. If anything. AT&T should fire you from there network.

Message 9 of 19
Master

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired


indigochild23
wrote:come on so any comments would be appreciated


What comments are you looking for here? If ya ask me, you're lucky that AT&T gave you the $30 credit. That is more than the rest of us got who were also placed on a long waiting list for the iPhone 4S.

Message 10 of 19
Professor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired


indigochild23 wrote:

so i new this phone was coming out i went to att store in another town they said i could pre-order it but chances are i wont get it on the 14 because people pre-ordered it before me so i said okay

 

i went to the att store in my town they said they are not taking preorders but the phone will be here at 12:50 pm on october 14 i was like okay now throughout the weeks i kept calling them and no answer i woke up called them today at 10 they said up were getting it at 12:50 so i said okay i walk over at 12 and he was selling the last phone i was like you told me at 12:50 he said yeah it came earlier he lied to me and i hate liers so now im extremely frustrated cause if he didnt lie to me i wouldve found another way to get the phone

 

i called corpoerate to file a complaint i told them i want to cancel my service they offered me 6 months $30 off my bill cause ive been with the service for 6-8 years me and my mother who is also on the contract so now tommorrow i was thinking of getting the number of the district manager and see what he can do i swear ill go to th news if i have to this is not right at all i was going to sell my previous phone im glad i didnt i wouldve been without a phone for awhile soooo i want this phone for free or the guy fired or im breaking two contracts any ideas on what i can do to get what i want? i mean i can see if it was a regular salesmen lying to me but a manager? come on so any comments would be appreciated


good luck on getting them for free. just pay the ETF for both accounts and leave AT&T becuase you did not get your way.

 

Message 11 of 19
Tutor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

If your approach with the rep was anything like your spelling and grammar, it's no wonder you feel you were mistreated. I'm sorry, but how you address people and speak to them makes all the difference in the world. You are still complaining and you are getting $30 off your bill for 6 months{please keep it courteous}

Message 12 of 19
Professor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

The OP hasn't been here since the afternoon on 10/15, so he's long gone. Kind of wonder if he ever got his free phone or got someone fired. I'm guessing probably not.
Message 13 of 19
ACE - Professor

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired


indigochild23 wrote:

 

any comments would be appreciated


People seem to have unreasonable expectations sometimes.

 

I'm sorry you had a bad experience, but honestly what would you have done had you been the manager. He gave you the information he had. His information was wrong (but not under his control.) It's not like he's not going to sell phones that people are waiting to buy.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 19
Master

Re: I might cancel two contracts if either i dont get the 4s for free or a manager doesnt get fired

___________________________________________________________________
dwill05 wrote:
The OP hasn't been here since the afternoon on 10/15, so he's long gone. Kind of wonder if he ever got his free phone or got someone fired. I'm guessing probably not.
___________________________________________________________________

I would agree that that's an accurate assumption... Smiley Wink Requesting a brand new iPhone for free is already silly enough, but managing to persuade a store manager's boss to lose their job is even sillier.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 15 of 19
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