04-23-2012 9:28 AM
Is there a way to talk to a live representative at AT&T? I canceled my iPad data plan 4 months ago and out of the blue they charged me this month for a large amount. I've been trying every single AT&T phone numbers I find online but no luck - they all ask for account/phone number which I don't have. I just want to talk to (or email) a live representative!!!!!
04-23-2012 12:05 PM
Try the phone number bellow and just keep pressing 0 until you get a rep.
03-28-2016 2:01 PM
AT&T's customer service is the worst I have ever seen. I stopped doing business(directly-I am sure they are getting a cut on some phone line somewhere) with them years ago because of this. I am urging everyone I know to switch to another company. The only "living" person you can get to talk to right away is one that wants to sell you something. So don't hold your breath waiting on customer service. It won't end good for you
10-05-2016 11:05 AM
Although this is an older thread, we are still getting a lot of views each month, so I thought I'd jump in and respond.
If you need assistance and are having issues getting someone live on the phone, we have a couple of great options.
You can also try chatting with us via our online Chat.
Here is a link to all our contact options as well.
Thanks so much, and hope this helps.
Tim, AT&T Community Specialist
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