I followed all of the steps here: http://www.samsung.com/us/froyoupgrade2_2/captivate
But when I do this part at the end:
1. Once the computer has restarted, Open Kies Mini and plug the USB cable into the phone.
2. Click on Phone Upgrade.
The Phone Upgrade button on my screen is not colored, and not able to be clicked.
What do I have to do, to get this to work?
Are you sure you need the update? What OS version are you running? Go to Settings, About Phone and check the Firmware, Baseband and Kernel versions.
Are you looking to upgrade and activate your device?
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AT&T Locker is being discontinued on August 3rd. Find out what you need to do.