Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Posted Jul 19, 2011
4:06:08 AM
I can't get the Captivate update to work, please help!

I followed all of the steps here: http://www.samsung.com/us/froyoupgrade2_2/captivate

 

But when I do this part at the end:

 

1. Once the computer has restarted, Open Kies Mini and plug the USB cable into the phone.

 

2. Click on Phone Upgrade.

 

The Phone Upgrade button on my screen is not colored, and not able to be clicked.

 

What do I have to do, to get this to work?

I followed all of the steps here: http://www.samsung.com/us/froyoupgrade2_2/captivate

 

But when I do this part at the end:

 

1. Once the computer has restarted, Open Kies Mini and plug the USB cable into the phone.

 

2. Click on Phone Upgrade.

 

The Phone Upgrade button on my screen is not colored, and not able to be clicked.

 

What do I have to do, to get this to work?

I can't get the Captivate update to work, please help!

215 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
Highlighted
0
(0)
  • Rate this reply
View profile
Jul 19, 2011 8:29:08 AM
0
(0)
Professor

Are you sure you need the update? What OS version are you running? Go to Settings, About Phone and check the Firmware, Baseband and Kernel versions.

Are you sure you need the update? What OS version are you running? Go to Settings, About Phone and check the Firmware, Baseband and Kernel versions.

Re: I can't get the Captivate update to work, please help!

2 of 2 (202 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post