Helpful Links

I can't complete my Personal Profile for Go Phone account

Tutor

I can't complete my Personal Profile for Go Phone account

Hi there,

I tried to complete my Personal Profile for Go Phone account but can not as the drop-down menu for countries and states don't work, what should I do?

 

1,839 Views
Message 1 of 4
Highlighted
Professor

Re: I can't complete my Personal Profile for Go Phone account

OS version number, browser and version number?

Message 2 of 4
Tutor

Re: I can't complete my Personal Profile for Go Phone account

Windows 7 Home Basic and I tried both Google Chrome and Explorer, both don't work, I think it's because of the server, not because of my computer. 

Message 3 of 4
Professor

Re: I can't complete my Personal Profile for Go Phone account


worramon wrote:

Windows 7 Home Basic and I tried both Google Chrome and Explorer, both don't work, I think it's because of the server, not because of my computer. 


Try Firefox. Also read this discussion: http://forums.att.com/t5/Prepaid/I-can-t-choose-State-and-Country-of-quot-Personal-Profile-quot/m-p/...

 

Some people got it to work when they set Language to Spanish. Strange.

 

Message 4 of 4
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support