Helpful Links

I can send texts to a Sprint number and it works but I don't receive there replys! HELP!!!

Highlighted
Contributor

I can send texts to a Sprint number and it works but I don't receive there replys! HELP!!!

So I've been having this problem for a few months now and since its only happening on one number I figured it wasn't a big deal but now its starting to really make me mad. Vie called Tech Support 3 times and all they have not done anything about it. The problem is that my phone gets texts from everyone except one number but they get my texts and I can make and receive phone calls fine. We have tried sending eachother texts while we were next to eachother and I know its not human error because there phone sais the message is sent but I never get it. They contacted Sprint and they said it was ATT. Anyone else experience this problem and/or know how to fix it or get it fixed?

148 Views
Message 1 of 2
Employee

Re: I can send texts to a Sprint number and it works but I don't receive there replys! HELP!!!

do you have a samsung phone? if so you might have accidentally put them on the reject list. i'd look into it, check the manual on the website on how to access that as it is different for some samsung phones
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Announcements

iPhone 8 and 8 Plus is Here! Learn What’s New and How to Order

The Apple Watch Series 3 is Here! Learn how to have the freedom to go with just your watch!

The iPhone X (10) is on it's way!

Additional Support