12-24-2009 6:08 AM
I bought a phone to replace a broken company phone and returned the old phone.I need The puk code for this phone.Its MY phone not my account.
It wont let me call anyone att wont let me register and my phone is locked.This is really STUPID.It makes no sense to do things in such a way that
if someone that doesnt own the account but does the phone CANNOT get ANY ONLINE HELP.I only have a cell AND THE @#$#$@@$% PHONE WONT LET ME CALL ANYONE.THEY WONT GIVE ME INFORMATION.ITS A HOLIDAY AND I HAVE NO ONE TO CALL.I amd certain to let someone at att know how I feel about this situation since i CANT REGISTER.I intend to send snail mail grrrrrrr anyway if you have an idea or maybe I can drive to a service center.
12-24-2009 6:42 AM
12-24-2009 7:09 AM
A PUK is a security code which will come up when the security code is entered incorrectly too many times. If you can verify the account, then AT&T will release the PUK to you. Otherwise, they can't because would breach privacy and security laws.
You will have to find a landline phone to call customer service. 800-331-0500. Or go into a local AT&T store and they should be able to assist you as well.
12-24-2009 7:22 AM
12-24-2009 7:52 AM
12-24-2009 6:19 PM
12-25-2009 12:47 AM
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