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How to delete an ATT email account

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How to delete an ATT email account

Please help!!!
I bought a blackberry pearl which i am not using. I decided to give it as a gift to my sister in Ecuador and we unlocked the phone (we know that after unlocking the phone is not under warranty from ATT only from RIM). I already assigned my sony ericsson phone into my plan with att. The problem my sister is facing with the local operator in Ecuador is that is not letting her use the email because even though att had release the blackberry from my account, is still showing the following account which is not letting her use the email:
 
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What should i DO in order to delete this account from the blackberry phone and to assigned the PORTA account who is the new operator my sister is using. Please note that the phone is not giving any problems at all, is just the email account.
 
Thanks
 
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Message Edited by Sentry on 05-02-2008 02:21:12 PM
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Message 1 of 5
Professor

Re: How to delete an ATT email account

Sign into your BIS account (where you set up your email on the PC) and delete the PIN and IMEI from it. That should work.
Message 2 of 5
Contributor

Re: How to delete an ATT email account

Thanks for your prompt answer and sorry to ask you but what is BIS?? Can i do this myself or i need to bring it to any store? Please let me know
Message 3 of 5
Professor

Re: How to delete an ATT email account

Login HERE
Message 4 of 5
Professor

Re: How to delete an ATT email account

Actually, you'll need to call 611, ask for BB support and have your BIS account deleted.
Message 5 of 5
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