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How to deactivate a go phone?


How to deactivate a go phone?


  I have lost my wireless nokia gophone and need to have the phone shut off. Every number I have tried for customer service directs me to use only the gophone customer service automated voice system, from there I am unable to accomplish this task. As I have no phone, I am unable to dial 611 either.


  I have also tried using the link in the support forum for suspend/reactivate account and that link takes you to your account, where there is no option for deactivating account.


This has been extremely frustrating, if  I could just talk to a real person and have the phone shut off I would be satisfied. Any help is appreciated.


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Re: How to deactivate a go phone?

Try calling AT&T's customer service at 1-800-331-0500 and ask if it is an option to terminate or suspend your service on your lost phone. Depending on your account expiration date, the phone will eventually deactivate itself.

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