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Posted Dec 7, 2011
5:01:00 PM
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How to deactivate a go phone?

Aloha,

  I have lost my wireless nokia gophone and need to have the phone shut off. Every number I have tried for customer service directs me to use only the gophone customer service automated voice system, from there I am unable to accomplish this task. As I have no phone, I am unable to dial 611 either.

 

  I have also tried using the link in the support forum for suspend/reactivate account and that link takes you to your account, where there is no option for deactivating account.

 

This has been extremely frustrating, if  I could just talk to a real person and have the phone shut off I would be satisfied. Any help is appreciated.

M

Aloha,

  I have lost my wireless nokia gophone and need to have the phone shut off. Every number I have tried for customer service directs me to use only the gophone customer service automated voice system, from there I am unable to accomplish this task. As I have no phone, I am unable to dial 611 either.

 

  I have also tried using the link in the support forum for suspend/reactivate account and that link takes you to your account, where there is no option for deactivating account.

 

This has been extremely frustrating, if  I could just talk to a real person and have the phone shut off I would be satisfied. Any help is appreciated.

M

How to deactivate a go phone?

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Dec 9, 2011 9:02:22 PM
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ACE - Master
Try calling AT&T's customer service at 1-800-331-0500 and ask if it is an option to terminate or suspend your service on your lost phone. Depending on your account expiration date, the phone will eventually deactivate itself.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Try calling AT&T's customer service at 1-800-331-0500 and ask if it is an option to terminate or suspend your service on your lost phone. Depending on your account expiration date, the phone will eventually deactivate itself.

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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