How is it possible, and how can it be fixed?

N94
Contributor

How is it possible, and how can it be fixed?

My son and I are on the same wireless plan, both have Iphone 3s, are sitting next to each other, and he has all bars/service, and I have one. (really a half of a bar, because it's there but doesn't do anything).  Any clue?

Message 1 of 6 (395 Views)
Employee

Re: How is it possible, and how can it be fixed?

I would try resetting network settings on your phone.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6 (369 Views)

Re: How is it possible, and how can it be fixed?


JFizDaWiz wrote:
I would try resetting network settings on your phone.

This.

 

Also if you haven't updated  your software on your iphone I suggest you do that also.

 

Connect your iphone to itunes on your computer and make sure your computer is connected to the internet. You'll see if there are any updates available.

Message 3 of 6 (362 Views)
Former Community Manager

Re: How is it possible, and how can it be fixed?

Great suggestions from 

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Message 4 of 6 (307 Views)
ACE - Master

Re: How is it possible, and how can it be fixed?

Actually, back in one of the older iOS releases Apple changed the way they compute the number of bars (signal strength).  If your son's iPhone is on an old enough release his could be showing "flase highs" where yours could have been updated to the point where it shows a more accurate value.  I want to say the cahnge was in one of the iOS4 releases, but I'm not positive.  I do remember that before the change, my iPhone 3G used to show 5 bars with a signal strength of -97db.  Keep in mind that at -110db to -115db is when the signal is so low that it will drop calls.  Now with iOS 5.0.1, at -103db, I only show 3 bars in my iPhone 4. I want to say the new method for computing the number of bars is more linear, and was discussed in some of the blogs when the changes happened.

 

In the "real world" I don't think I've ever seen a signal strength higher than -61db, and that was very near a tower which has great serive...


Jerry B.
"GeekBoy"

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Message 5 of 6 (265 Views)
Master

Re: How is it possible, and how can it be fixed?

I would think that it could be differences between your and your son's SIM cards. When was the last time, if you remember, that you both got new SIMs?

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



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