Helpful Links

How do I pick up messages when my phone isn't working?

Contributor

How do I pick up messages when my phone isn't working?

My touch screen just stopped working and I have 6 messages.  Is there a way to log into my wireless account and read my text messages?  Or any other ideas?

886 Views
Message 1 of 2
Highlighted
Scholar

Re: How do I pick up messages when my phone isn't working?

 No, there is not. If the device is not readable, you will simply not be able to read those messages. If you are able to swap your SIM into another phone, you will be able to read any subsequent messages, but not any already sent to you.

 You can log into your AT&T account online and find out who the senders are (if you cannot view that on the screen), but that's about it.

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support