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Posted Feb 7, 2012
7:07:48 PM
How do I get these calls and texts to stop????

How do I get credit card companies to stop phoning and texting my go-phone?  They're automated sales calls and texts.  The calls tell me to push one to speak to a customer service person, and I have tried that, thinking I could ask them to take me off their call list, but the call goes dead when I do that.  They come from several out-of-areas phone numbers.

Thanks!

How do I get credit card companies to stop phoning and texting my go-phone?  They're automated sales calls and texts.  The calls tell me to push one to speak to a customer service person, and I have tried that, thinking I could ask them to take me off their call list, but the call goes dead when I do that.  They come from several out-of-areas phone numbers.

Thanks!

How do I get these calls and texts to stop????

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Feb 7, 2012 11:14:29 PM
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Edited by aristizzle on Feb 7, 2012 at 11:15:04 PM

The only way is by somehow speaking with them and asking them to stop calling your phone, sign up for the do not call list,  or if those dont work you can add smart limits for wireless, which allows you to block up to 30 numbers. The cost of the feature is $4.99 per line.

The only way is by somehow speaking with them and asking them to stop calling your phone, sign up for the do not call list,  or if those dont work you can add smart limits for wireless, which allows you to block up to 30 numbers. The cost of the feature is $4.99 per line.

http://forums.att.com/t5/image/serverpage/image-id/5647i42265AB3AEBCB54D/image-size/original?v=mpbl-1&px=-1

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Feb 27, 2012 7:41:17 PM
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I have the same problem.  Usually I ignore  (with muttered expletives) but today I tried what an ATT customer service rep suggested; reply to txt msg with the single word 'stop' in caps. Doing so set off some strange repeating cycle where every few minutes now my phone pops up a $charge message but the balance does not change. I checked my account online and see at least 25 records of a call my number supposedly made to this junk call number, one going out every minute or so. I have created a monster!

How do I get THAT to stop?!?

 

Also; is the $4.99 a one time charge? If not, how often is this levied?

 

thanks in advance.

J

I have the same problem.  Usually I ignore  (with muttered expletives) but today I tried what an ATT customer service rep suggested; reply to txt msg with the single word 'stop' in caps. Doing so set off some strange repeating cycle where every few minutes now my phone pops up a $charge message but the balance does not change. I checked my account online and see at least 25 records of a call my number supposedly made to this junk call number, one going out every minute or so. I have created a monster!

How do I get THAT to stop?!?

 

Also; is the $4.99 a one time charge? If not, how often is this levied?

 

thanks in advance.

J

Re: How do I get these calls and texts to stop????

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