Ask a question
Search in Wireless Forums

Questions about your Smartphone data usage? Please join us here for a live “Ask an Expert” event on Wednesday, August 24th from 1-5 pm ET / 10am-2pm PT.

Wireless Forum

Reply
Posted Mar 8, 2012
10:07:10 AM
How can you force your phone to use the Microcell rather than the regular cell tower?

I use an iphone 4 and the cell reception in my house is very spotty. I get between 0 and 3 bars of service. The problem is that my phone usually picks the cell tower rather than the microcell but then when I walk around the hosue I have a really crappy voice quality or dropped calls. I have great coverage with the microcell throughout my entire house. Some times if I turn my phone off and back on or in/out of airplane mode the iphone will connect to the microcell. How can I force the phone to use the microcell when I'm in my house? It seems like my normal cell signal is just barely good enough to cause my phone to use it rather than the microcell but not good enough to make reliable calls. Thanks.

 

Jay

I use an iphone 4 and the cell reception in my house is very spotty. I get between 0 and 3 bars of service. The problem is that my phone usually picks the cell tower rather than the microcell but then when I walk around the hosue I have a really crappy voice quality or dropped calls. I have great coverage with the microcell throughout my entire house. Some times if I turn my phone off and back on or in/out of airplane mode the iphone will connect to the microcell. How can I force the phone to use the microcell when I'm in my house? It seems like my normal cell signal is just barely good enough to cause my phone to use it rather than the microcell but not good enough to make reliable calls. Thanks.

 

Jay

How can you force your phone to use the Microcell rather than the regular cell tower?

4,607 views
4 replies
(0) Me too
(0) Me too
Reply
View all replies
(4)
Highlighted
0
(0)
  • Rate this reply
View profile
Mar 8, 2012 12:09:00 PM
0
(0)
Mentor

See the post below about the "New Feature". Activate this upon signing in to manage your MicroCell, and hope for the best. I have made this change about a week ago and have not had a dropped call yet. Just be aware, by reading other posts, that there have been many troubles with using iPhones.

See the post below about the "New Feature". Activate this upon signing in to manage your MicroCell, and hope for the best. I have made this change about a week ago and have not had a dropped call yet. Just be aware, by reading other posts, that there have been many troubles with using iPhones.

Re: How can you force your phone to use the Microcell rather than the regular cell tower?

2 of 5 (4,595 Views)
0
(0)
  • Rate this reply
View profile
Mar 10, 2012 6:17:40 AM
0
(0)
Scholar
Please make the change to disable hand-outs, then report it's success or failure here. The setting doesn't make any difference on my iPhones nor BlackBerry - calls still hand-out for me.
Please make the change to disable hand-outs, then report it's success or failure here. The setting doesn't make any difference on my iPhones nor BlackBerry - calls still hand-out for me.

Re: How can you force your phone to use the Microcell rather than the regular cell tower?

3 of 5 (4,541 Views)
0
(0)
  • Rate this reply
View profile
Mar 11, 2012 5:01:14 PM
0
(0)
Tutor
I disabled mIne Friday and still my iPhone 4s disconnects from the microcell and hands over to a cell tower even though the microcell has 5 bars in my living room.

Something happened to the iPhone software about six months ago. My iPhone 3GS would always connect and stay connected and then all of a sudden that stopped. When I upgraded to the 4s , it's been the same. The iPhone wont connect unless I put it into airplane mode.

The microcell is all but useless. Is it worth contacting support?
I disabled mIne Friday and still my iPhone 4s disconnects from the microcell and hands over to a cell tower even though the microcell has 5 bars in my living room.

Something happened to the iPhone software about six months ago. My iPhone 3GS would always connect and stay connected and then all of a sudden that stopped. When I upgraded to the 4s , it's been the same. The iPhone wont connect unless I put it into airplane mode.

The microcell is all but useless. Is it worth contacting support?

Re: How can you force your phone to use the Microcell rather than the regular cell tower?

4 of 5 (4,498 Views)
0
(0)
  • Rate this reply
View profile
Mar 13, 2012 10:23:23 AM
0
(0)
ACE - Master

uversejay wrote:

I use an iphone 4 and the cell reception in my house is very spotty. I get between 0 and 3 bars of service. The problem is that my phone usually picks the cell tower rather than the microcell but then when I walk around the hosue I have a really crappy voice quality or dropped calls. I have great coverage with the microcell throughout my entire house. Some times if I turn my phone off and back on or in/out of airplane mode the iphone will connect to the microcell. How can I force the phone to use the microcell when I'm in my house? It seems like my normal cell signal is just barely good enough to cause my phone to use it rather than the microcell but not good enough to make reliable calls. Thanks.

 

Jay


Sounds like you're just close enough to a tower to confuse the searching. Can you move your MicroCell to another location in the house? Sometimes just changing the physical location of the MicroCell will improve reliability. As far as forcing the iPhone 4 to selectively use the MicroCell I'm not sure there is a way. We have and iPhone 3S and iPhone 4S and our connection handling is just fine inside the house (and outside as well).

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare


uversejay wrote:

I use an iphone 4 and the cell reception in my house is very spotty. I get between 0 and 3 bars of service. The problem is that my phone usually picks the cell tower rather than the microcell but then when I walk around the hosue I have a really crappy voice quality or dropped calls. I have great coverage with the microcell throughout my entire house. Some times if I turn my phone off and back on or in/out of airplane mode the iphone will connect to the microcell. How can I force the phone to use the microcell when I'm in my house? It seems like my normal cell signal is just barely good enough to cause my phone to use it rather than the microcell but not good enough to make reliable calls. Thanks.

 

Jay


Sounds like you're just close enough to a tower to confuse the searching. Can you move your MicroCell to another location in the house? Sometimes just changing the physical location of the MicroCell will improve reliability. As far as forcing the iPhone 4 to selectively use the MicroCell I'm not sure there is a way. We have and iPhone 3S and iPhone 4S and our connection handling is just fine inside the house (and outside as well).

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: How can you force your phone to use the Microcell rather than the regular cell tower?

5 of 5 (4,449 Views)
Share this post
Share this post