Helpful Links




Hopefully someone can help me with this. I have Microsoft Outlook 2010 on my computer but everytime I try to get on it, it asks for a password. I cannot make up the password. It was supposed to been given to me by my ISP. It says Microsoft cannot help me with this problem because they have no way of knowing my password. I read that I should contact my ISP to find out the password but the problem is that I am not sure how to contact my ISP or how to find out who my ISP is.

Message 1 of 2
ACE - Expert

Re: Help!

The password is what is required to get into your email.

Do you know what your email password is? Who is your email provider? Is outlook set up for that network provider or that email?

If you haven't set up your email, you need to delete the account that is in outlook and make a new one.

This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support