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Harassing text and phonecalls

Contributor

Harassing text and phonecalls

Hello Currently I have  problems on 2 lines.. On my primary line I'm getting harassing text messages from a user using textfree. They keep on texiing me vulgar language to me.. Is there a way to block that number. Even I don't reply it keeps on going . I don't want a new number on that line just block that number. 

 

And on an other line

I keep on getting calls people wanting to subscribe to cable. I found out that number is the same as the one on TV for a cable company the only difference is area code mine is 562 and the one on TV is 1 800  .. I would like a new number but hope there is no fee

 

Thanks

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Message 1 of 6
Employee

Re: Harassing text and phonecalls

What kind of phone do u hav on primary line? Some phones hav a built in block feature. You can also add ATT smart limits which will allow you to, among other things, block a specific number.

If u call cust service and explain situation on other line, I am sure they will waive the fee
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Contributor

Re: Harassing text and phonecalls

primary i got an iphone.. seems this person is using textfree.  

Message 3 of 6
Employee

Re: Harassing text and phonecalls

Not familiar w "textfree"

IPhone does not hav built in block feature..so u would need to add smart-limits
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 6
Expert

Re: Harassing text and phonecalls

there is this service also - free

 

http://mymessages.wireless.att.com/

 

Allows you to block texts and email to texts number / addresses - free

Message 5 of 6
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Master

Re: Harassing text and phonecalls

 


wingrider01 wrote:

there is this service also - free

 

http://mymessages.wireless.att.com/

 

Allows you to block texts and email to texts number / addresses - free


Unless they've changed something recently, I don't believe you can block SMS from mobile numbers using the messaging preferences.  You can enter domains that you would like to block receiving E-mail to SMS from. 

 

If your phone doesn't have the built-in functionality, AFAIK the only at&t provided way to block SMS from specific phone numbers is via their "Smart Limits for Wireless" - $5/month.

                                                                                                                         =^..^=
There must be a happy medium somewhere between being totally informed and blissfully unaware.

     - Doug Larson

Message 6 of 6
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