HTC Inspire no 4G upload - never!

Scholar

HTC Inspire no 4G upload - never!

Apparently ATT has confirmed that the HTC Inspire has a modem that can only do 4G downloads.

 

4G uploads are limited to 3G.

 

Wow!

 

http://www.androidcentral.com/att-confirms-inspire-4g-does-not-feature-hsupa

Message 1 of 48 (2,893 Views)
Teacher

Re: HTC Inspire no 4G upload - never!

So when do you get real 4G? The people in areas that they say 4G is on,say that they see no improvement over 3G!

Message 16 of 48 (1,126 Views)
Professor

Re: HTC Inspire no 4G upload - never!

 


BassLine wrote:

So when do you get real 4G? The people in areas that they say 4G is on,say that they see no improvement over 3G!


 

Those people are wrong, or on the network when its really congested.   The 3G standard has a minimum download speed of only 200 kbps (0.2 Mbps), and on 3G, I pretty regularly got around 1 Mbps.  Now on the the HSPA+ fiber backhaul, I pretty normally get 2 to 3 Mbps, and up to 4Mbps.  AT&T has only ever said that the fiber backhaul would get speeds of "up to" 6 Mbps.

 

Yes, its disappointing to see Verizon Thunderbolt owners getting DL speeds of up to 33 Mbps.  But if you are expecting speed like that on ATT's HSPA+ service, its not going to happen.  You'll need to wait until LTE is deployed, or move to another carrier.

Message 17 of 48 (1,091 Views)
Teacher

Re: HTC Inspire no 4G upload - never!

I think I can say,without fear of contradiction,that people in the supposed 4G areas that don't get 4G speeds,are checking speeds at all times and places. I know I would. That way,when I complain about speeds,Noone can say I'm wrong. As far as them stating "up to 6 Mb",that's obviously a disclaimer. As in,"we only said "up to"6 Mbs". I've only seen "up to" 2Mbs. 24/7. Don't even ask about upload. Major metropolitan area,5 blocks from a huge ATT array. They're wrong? Pure speculation.
Message 18 of 48 (1,060 Views)
Professor

Re: HTC Inspire no 4G upload - never!

[ Edited ]

 


BassLine wrote:
I think I can say,without fear of contradiction,that people in the supposed 4G areas that don't get 4G speeds,are checking speeds at all times and places. I know I would. That way,when I complain about speeds,Noone can say I'm wrong. As far as them stating "up to 6 Mb",that's obviously a disclaimer. As in,"we only said "up to"6 Mbs". I've only seen "up to" 2Mbs. 24/7. Don't even ask about upload. Major metropolitan area,5 blocks from a huge ATT array. They're wrong? Pure speculation.

Who's Noone?

 

Major metroplitan areas tend to have lots of congestion, and can actually have very poor data speeds.  What kind of speeds were you seeing before, like maybe 6 months or a year ago?  You haven't mentioned whether the speeds in your are have improved or not.  It seems that suburbs are actually the sweet spot for data speed.  Enough customers for AT&T to perform the upgrades, but not so many that it congests the network.  This is where I have seen the best speeds.  You're making pretty broad statements that make it sound like all people in HSPA+ areas are getting poor speeds.  As I already mentioned, I've seen up to 4 Mbps (fairly occassionally), and around 3 Mbps pretty frequently.  I have seen similar or better results by other users.  But of course its going to vary greatly by location, time of day, etc.  I'm sure in your case you are correct.

 

When AT&T says "up to 6 Mbps" that means its ridiculous to expect much more than that.  And that's most likely a peak DL speed, at best.  So you can probably expect much less than that on average.  It seems like people are expecting huge leaps in speeds, but for that you're going to have to wait until LTE.

 

 

Message 19 of 48 (1,047 Views)
Mentor

Re: HTC Inspire no 4G upload - never!

 


redpoint73 wrote:

 


BassLine wrote:

So when do you get real 4G? The people in areas that they say 4G is on,say that they see no improvement over 3G!


 

Those people are wrong, or on the network when its really congested.   The 3G standard has a minimum download speed of only 200 kbps (0.2 Mbps), and on 3G, I pretty regularly got around 1 Mbps.  Now on the the HSPA+ fiber backhaul, I pretty normally get 2 to 3 Mbps, and up to 4Mbps.  AT&T has only ever said that the fiber backhaul would get speeds of "up to" 6 Mbps.

 

Yes, its disappointing to see Verizon Thunderbolt owners getting DL speeds of up to 33 Mbps.  But if you are expecting speed like that on ATT's HSPA+ service, its not going to happen.  You'll need to wait until LTE is deployed, or move to another carrier.


 

Redpoint, how can ALL "those people be wrong?"  That is not possible at all.  That's like saying everyone loves AT&T.  Just because you "pretty regularly got around 1 Mbps" does not mean everyone will be able to get that or that you will always get that speeds no matter where you are.

 

Also not all companies state clearly "up to _ Mbps."  Some simply state "_ Mbps."  At this time there is massive speculation that AT&T is not getting "true" 4G.  You might want to check that out. This from the same place you got "up to 6 Mbps." "Actual speeds experienced will vary and depend on several factors, including location, device, environment, and capacity.  LTE is expected to deliver even faster speeds." 

 

That might clear a few things up.  And I, for one, don't care if things are "congested."  If  you pay for 4 G you should be able to maintain 4G speeds throughout the entire time you want that speed.  Otherwise I would demand a credit on my bill.  I'd call and say "guess what?  since your billing me for 4G and I'm not getting 4G then I want credit!"  I left a local cable internet company because I was paying for 3 Mbps but was usually only pushing 2 Mbps.  They NEVER stated " up to 3 Mbps."  Companies need to be careful about what they advertise and say. 

Message 20 of 48 (1,030 Views)
Mentor

Re: HTC Inspire no 4G upload - never!

 


redpoint73 wrote:

 


BassLine wrote:
I think I can say,without fear of contradiction,that people in the supposed 4G areas that don't get 4G speeds,are checking speeds at all times and places. I know I would. That way,when I complain about speeds,Noone can say I'm wrong. As far as them stating "up to 6 Mb",that's obviously a disclaimer. As in,"we only said "up to"6 Mbs". I've only seen "up to" 2Mbs. 24/7. Don't even ask about upload. Major metropolitan area,5 blocks from a huge ATT array. They're wrong? Pure speculation.

Who's Noone?

 

Major metroplitan areas tend to have lots of congestion, and can actually have very poor data speeds.  What kind of speeds were you seeing before, like maybe 6 months or a year ago?  You haven't mentioned whether the speeds in your are have improved or not.  It seems that suburbs are actually the sweet spot for data speed.  Enough customers for AT&T to perform the upgrades, but not so many that it congests the network.  This is where I have seen the best speeds.  You're making pretty broad statements that make it sound like all people in HSPA+ areas are getting poor speeds.  As I already mentioned, I've seen up to 4 Mbps (fairly occassionally), and around 3 Mbps pretty frequently.  I have seen similar or better results by other users.  But of course its going to vary greatly by location, time of day, etc.  I'm sure in your case you are correct.

 

When AT&T says "up to 6 Mbps" that means its ridiculous to expect much more than that.  And that's most likely a peak DL speed, at best.  So you can probably expect much less than that on average.  It seems like people are expecting huge leaps in speeds, but for that you're going to have to wait until LTE.

 

 


 

Repoint, it shouldn't matter if the speeds have improved or not.  Bassline has stated he hasn't been getting the 4G speeds at all.  That would be a huge red flag to me and I'd be calling AT&Terrible's cust serv in a matter of seconds asking what's going on and if they can't resolve the issue I'd see about canceling the contract and nixing any ETF's as AT&T is in violation of the TOS of the contract.  That's simple enough. No explanation needed Smiley Happy

 

It's not ridiculous for Bassline to expect speeds at some point to at least hit 4G.  That is what he's paying for.  It's what everyone that is in that paticular plan is paying for.  Not even coming close to that speed at least part of the time is truly unacceptable.  Waiting for LTE is not going to be perfect either.  It's going to have it's gliche's and pop's and cracks. 

Message 21 of 48 (1,218 Views)
Professor

Re: HTC Inspire no 4G upload - never!

[ Edited ]

 


crystalsno wrote:

 Redpoint, how can ALL "those people be wrong?"  That is not possible at all. 


 

My apologies if my statement was overly broad, but you need to relax.  And try not quoting only PART of what I said, then saying its not possible.  I said: "Those people are wrong, or on the network when its really congested." 

 

The original statement by Bassline was "The people in areas that they say 4G is on, say that they see no improvement over 3G!"  This statement in itself is overly broad and not true.  I am in area that has received the HSPA+ upgrade, and I say its faster than 3G and faster than it was before.

 

The upgrades have been made to the system.   How can it not be faster than it was before?  That makes no sense.  If those people feel like they are not experiencing faster speeds, then I suspect its due to the fact that so many more people are getting data service on their phones.  So if the upgrades had not been implemented, your data speed would probably be DECREASING.

 


crystalsno wrote:

  If  you pay for 4 G you should be able to maintain 4G speeds throughout the entire time you want that speed.  Otherwise I would demand a credit on my bill.  I'd call and say "guess what?  since your billing me for 4G and I'm not getting 4G then I want credit!" 


4G doesn't cost any more than 3G (or for that matter people with smartphones that live in areas with only EDGE).  So I have no idea what you are talking about here.

 

Unfortunately the terms "4G speeds" or "real 4G" does not mean anything anymore.  Originally the 4G standard required 100 Mbps.  But all the carriers in the US mangled the terminology, and for some reason the ITU caved in and changed their definition of 4G.  So now the 4G standard does not contain any hard speed requirement whatsover.   Now it basically just says that as long as a better than it was before, its 4G (which is of course, ridiculous).  

 

http://www.goinglte.com/the-disorganization-of-a-4g-classification-how-the-itu-rendered-hspa-a-4g-st...

 

Don't get me wrong.  I'd like to get faster data speeds too.  I'm pretty unhappy about the fact that Verizon LTE is getting about an order of magnitude faster data speeds than us.

Message 22 of 48 (1,215 Views)
Professor

Re: HTC Inspire no 4G upload - never!

 


crystalsno wrote:

 Repoint, it shouldn't matter if the speeds have improved or not.  Bassline has stated he hasn't been getting the 4G speeds at all.  That would be a huge red flag to me and I'd be calling AT&Terrible's cust serv in a matter of seconds asking what's going on and if they can't resolve the issue I'd see about canceling the contract and nixing any ETF's as AT&T is in violation of the TOS of the contract.  That's simple enough. No explanation needed Smiley Happy

 

It's not ridiculous for Bassline to expect speeds at some point to at least hit 4G.  That is what he's paying for.  It's what everyone that is in that paticular plan is paying for.  Not even coming close to that speed at least part of the time is truly unacceptable. 


 

It does matter whether the speeds have improved.  As noted in my post above, that is the ONLY speed requirement for 4G (for it to be improved over what it was before).  Yes, the fact the ITU made this ruling is garbage (maybe they were paid off by the cell carriers!), but that is the 4G standard now.

 

Message 23 of 48 (1,210 Views)
Mentor

Re: HTC Inspire no 4G upload - never!

Redpoint, nothing to relax about, this is an opinion forum and that's what I'm stating an opinion. I do appreciate your apology though as I'm sure Bassline does as well.

 

There is a reason why I quoted parts of your comments.  Those are the one's I disagree'd with.  Smiley Happy

 

I fully read what Bassline stated and I concurr with him.  I see where he is going with all that.  Along with a great number of people, when a company boasts about it's super new speeds etc, we expect to see those super new speeds as that is what we are paying them to give us. Correct?  It's been a proven fact that if everyone get's online at a particular time, the company knows this and should already be prepared for this to happen when it happens.  There should be some type of boost on the system when it's bogged down, again as that is what they are being paid for.  If they can't do this, then they need to get out of that market as there are plenty of other providers that can, will and do provide the speeds they boast about.  Smiley Happy

 

I said nothing about any difference in price of 3G vs. 4G.  My statement was simply you need to get what you pay for.  If you're paying for 4G you should get 4G the majority of the time if not all the time.  Say you go to a restaurant and place your order for a full chicken plate with all the fixing's and only get the chicken.  Wouldn't you demand your money back or some type of credit?  That's what I'm talking about.  I hope that helps you to understand it. 

 

If, "real 4G" and "true 4G" don't mean anything anymore, then why are many other customers, and businesses still using that term?  You might want to go out there and do the research.  There are way too many current links out there for me to post on here.  It's easy to google. Smiley Happy

 


Message 24 of 48 (1,204 Views)
Mentor

Re: HTC Inspire no 4G upload - never!

Hopefully, this will make y'all happy...

 

AT&T confirmed to CNet that it will enable the HSUPA radios in the HTC Inspire 4G and Motorola Atrix 4G via a software update to be distributed at some point in April. Both devices shipped with HSUPA disabled. HSUPA provides faster uploads (up to 5.76Mbps).

 

 

http://www.phonescoop.com/news/item.php?n=7837

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message 25 of 48 (1,185 Views)
Professor

Re: HTC Inspire no 4G upload - never!


redpoint73 wrote:

 


crystalsno wrote:

 Redpoint, how can ALL "those people be wrong?"  That is not possible at all. 


 

My apologies if my statement was overly broad, but you need to relax.  And try not quoting only PART of what I said, then saying its not possible.  I said: "Those people are wrong, or on the network when its really congested." 

 

The original statement by Bassline was "The people in areas that they say 4G is on, say that they see no improvement over 3G!"  This statement in itself is overly broad and not true.  I am in area that has received the HSPA+ upgrade, and I say its faster than 3G and faster than it was before.

 

The upgrades have been made to the system.   How can it not be faster than it was before?  That makes no sense.  If those people feel like they are not experiencing faster speeds, then I suspect its due to the fact that so many more people are getting data service on their phones.  So if the upgrades had not been implemented, your data speed would probably be DECREASING.

 


crystalsno wrote:

  If  you pay for 4 G you should be able to maintain 4G speeds throughout the entire time you want that speed.  Otherwise I would demand a credit on my bill.  I'd call and say "guess what?  since your billing me for 4G and I'm not getting 4G then I want credit!" 


4G doesn't cost any more than 3G (or for that matter people with smartphones that live in areas with only EDGE).  So I have no idea what you are talking about here.

 

Unfortunately the terms "4G speeds" or "real 4G" does not mean anything anymore.  Originally the 4G standard required 100 Mbps.  But all the carriers in the US mangled the terminology, and for some reason the ITU caved in and changed their definition of 4G.  So now the 4G standard does not contain any hard speed requirement whatsover.   Now it basically just says that as long as a better than it was before, its 4G (which is of course, ridiculous).  

 

http://www.goinglte.com/the-disorganization-of-a-4g-classification-how-the-itu-rendered-hspa-a-4g-st...

 

Don't get me wrong.  I'd like to get faster data speeds too.  I'm pretty unhappy about the fact that Verizon LTE is getting about an order of magnitude faster data speeds than us.


I wish people would quit using the argument that because a 4G plan costs the same as a 3G plan, AT&T doesn't have to deliver more than 3G speeds. It is silly. The fact is, they are two separate plans regardless of the costs. The unlimited family messaging plan costs the same $30 and you would expect AT&T to try and sub it for a data plan. When you order a shirt online, they can't ship you a wrong size or color just because it costs the same. You wouldn't expect any product to get substitute with another product just because it costs the same. The fact of the matter is, AT&T advertises higher speeds with this different plan, so I expect higher speeds with this plan. I had to by a specific phone just to get the plan.

Message 26 of 48 (1,176 Views)
Professor

Re: HTC Inspire no 4G upload - never!

[ Edited ]

 


crystalsno wrote:

 I, for one, don't care if things are "congested."  If  you pay for 4 G you should be able to maintain 4G speeds throughout the entire time you want that speed.  Otherwise I would demand a credit on my bill.  I'd call and say "guess what?  since your billing me for 4G and I'm not getting 4G then I want credit!"  I left a local cable internet company because I was paying for 3 Mbps but was usually only pushing 2 Mbps.  They NEVER stated " up to 3 Mbps."  Companies need to be careful about what they advertise and say. 


 

{Please keep it courteous}

NO ONE on AT&T is paying for 4G.  NO ONE on AT&T is paying for 3G.

EVERYONE on AT&T that is paying for a data plan, is paying for data.

 

You will never get a credit from anyone at AT&T for the inability to connect at 3G or 4G speeds.

It's time you educate yourself a bit about what you are truly paying.

 

Message 27 of 48 (1,170 Views)
Professor

Re: HTC Inspire no 4G upload - never!

[ Edited ]

satchev wrote:

 


crystalsno wrote:

 I, for one, don't care if things are "congested."  If  you pay for 4 G you should be able to maintain 4G speeds throughout the entire time you want that speed.  Otherwise I would demand a credit on my bill.  I'd call and say "guess what?  since your billing me for 4G and I'm not getting 4G then I want credit!"  I left a local cable internet company because I was paying for 3 Mbps but was usually only pushing 2 Mbps.  They NEVER stated " up to 3 Mbps."  Companies need to be careful about what they advertise and say. 


 

{Please keep it courteous}

NO ONE on AT&T is paying for 4G.  NO ONE on AT&T is paying for 3G.

EVERYONE on AT&T that is paying for a data plan, is paying for data.

 

You will never get a credit from anyone at AT&T for the inability to connect at 3G or 4G speeds.

It's time you educate yourself a bit about what you are truly paying.


Well then, I want the $10 unlimited data for my Inspire. I know it will work with it. Data is data, why should I pay more? wink wink

Message 28 of 48 (1,156 Views)
Teacher

Re: HTC Inspire no 4G upload - never!

Thats the only speed requirement? Is that its simply better? Most peoples new "4G" phones are faster,because the older ones were that slow. "I was getting 1Mbs with my ATT Fuze,but now Im getting 1.1Mbs!" U think that lets ATT off the hook! NOT! What kind of logic is that. This is not what we paid for. Ive been saying all along......Somebody paid somebody in the ITU to abandon any standards for this fake 4G. Who cares what your speeds used to be.

Message 29 of 48 (1,132 Views)
Professor

Re: HTC Inspire no 4G upload - never!

 


BassLine wrote:

Thats the only speed requirement? Is that its simply better? Most peoples new "4G" phones are faster,because the older ones were that slow. "I was getting 1Mbs with my ATT Fuze,but now Im getting 1.1Mbs!" U think that lets ATT off the hook! NOT! What kind of logic is that. This is not what we paid for.


 

I wouldn't consider a 0.1 Mbps increase a "substantial level of improvement".  But I'm not sure the ITU even defines that. 

 

The standard is what it is.  People complaining about not having 4G do not have the facts on their side.  You're completely entitled to your own opinions, but not your own facts.

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