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Posted Dec 1, 2011
5:05:58 PM
HTC Inspire has no service after activation?

I just got my  htc inspire in the mail yesterday and it worked fine but I was unable to get the wifi to work. I called 611 for help and it said I needed to activate it, so I did and followed all the instructions. When I turned my phone back on I had no services, and it had a sign pop up that talked something about the sim? the sim card is the same as I used in my other phone, they sent me a new sim card but i didn't think I needed it. Should I pop the new sim card in? Or should I just go to the ATT store?

I just got my  htc inspire in the mail yesterday and it worked fine but I was unable to get the wifi to work. I called 611 for help and it said I needed to activate it, so I did and followed all the instructions. When I turned my phone back on I had no services, and it had a sign pop up that talked something about the sim? the sim card is the same as I used in my other phone, they sent me a new sim card but i didn't think I needed it. Should I pop the new sim card in? Or should I just go to the ATT store?

HTC Inspire has no service after activation?

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Dec 1, 2011 10:59:03 PM
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Scholar

att store and make sure it works before you leave the store don't trust any att cs over the phone

att store and make sure it works before you leave the store don't trust any att cs over the phone

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Dec 2, 2011 6:43:21 AM
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ACE - Professor

The activation they were speaking of, was to activate the new SIM.  So the new SIM is now associated with your account, and the old SIM is associated with nothing.  So just slide the new SIM into the phone, and you should get service. It probably was not clear to them that you were re-using an old SIM (which is typically fine to do).

 

WiFi is not associated with the SIM, so it may be an issue with the settings on the phone, or you can try to just reboot the router(unplug, wait a minute, then plug back in).  You haven't been specific about your WiFi issue, so give details and people on here may be able to help.

The activation they were speaking of, was to activate the new SIM.  So the new SIM is now associated with your account, and the old SIM is associated with nothing.  So just slide the new SIM into the phone, and you should get service. It probably was not clear to them that you were re-using an old SIM (which is typically fine to do).

 

WiFi is not associated with the SIM, so it may be an issue with the settings on the phone, or you can try to just reboot the router(unplug, wait a minute, then plug back in).  You haven't been specific about your WiFi issue, so give details and people on here may be able to help.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: HTC Inspire has no service after activation?

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Dec 2, 2011 4:53:34 PM
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Professor
When you try to activate WiFi on the Inspire, you need to enter your WAP(security code) associated with your router. Once entered, you're ready to fly....

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Zombie Hunter Mission Statement

Exterminate the living dead and keep our fellow citizens alive and safe. We will be connecting with our fellow businesses, the police department, funeral home, and weapon manufacturers to help map out, and exterminate the pesky living dead from our community.

~~~Seth Mendenhall
When you try to activate WiFi on the Inspire, you need to enter your WAP(security code) associated with your router. Once entered, you're ready to fly....

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Zombie Hunter Mission Statement

Exterminate the living dead and keep our fellow citizens alive and safe. We will be connecting with our fellow businesses, the police department, funeral home, and weapon manufacturers to help map out, and exterminate the pesky living dead from our community.

~~~Seth Mendenhall

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