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Posted Jun 11, 2011
8:23:24 AM
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HTC Inspire Display has a black line through it

I just got my new HTC Inspire but there is a black line that is going through the screen; like an old movie film. I've tried rebooting it and reseting it. Any other options?

I just got my new HTC Inspire but there is a black line that is going through the screen; like an old movie film. I've tried rebooting it and reseting it. Any other options?

HTC Inspire Display has a black line through it

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Jun 11, 2011 3:37:06 PM
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Employee
Take it back and let them Exchange it out as an "under 30 days warranty exchange."

As long as u hav it syncd w your gmail..it won't b that bad exchanging it @ this point. Once u sync gmail in new phone it will bring ovr contacts, pics and any apps u hav downloaded so far. You will, however, hav to reconfigure your settings and put any accounts u hav syncd back into new phone.
Take it back and let them Exchange it out as an "under 30 days warranty exchange."

As long as u hav it syncd w your gmail..it won't b that bad exchanging it @ this point. Once u sync gmail in new phone it will bring ovr contacts, pics and any apps u hav downloaded so far. You will, however, hav to reconfigure your settings and put any accounts u hav syncd back into new phone.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jun 15, 2011 6:02:09 AM
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Sounds like a hardware issue, I'd get a replacement.  If less than 30 days, they will give you a brand new phone, so do it right away.  Otherwise, you may just get a repair or refurb.

Sounds like a hardware issue, I'd get a replacement.  If less than 30 days, they will give you a brand new phone, so do it right away.  Otherwise, you may just get a repair or refurb.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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