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HTC Inspire Display has a black line through it

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HTC Inspire Display has a black line through it

I just got my new HTC Inspire but there is a black line that is going through the screen; like an old movie film. I've tried rebooting it and reseting it. Any other options?

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Message 1 of 3
Employee

Re: HTC Inspire Display has a black line through it

Take it back and let them Exchange it out as an "under 30 days warranty exchange."

As long as u hav it syncd w your gmail..it won't b that bad exchanging it @ this point. Once u sync gmail in new phone it will bring ovr contacts, pics and any apps u hav downloaded so far. You will, however, hav to reconfigure your settings and put any accounts u hav syncd back into new phone.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
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Professor

Re: HTC Inspire Display has a black line through it

Sounds like a hardware issue, I'd get a replacement.  If less than 30 days, they will give you a brand new phone, so do it right away.  Otherwise, you may just get a repair or refurb.

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