HELP! I send International msgs but they are received as jumbled or blank msgs.

Contributor

HELP! I send International msgs but they are received as jumbled or blank msgs.

This problem has been going on for over a month and ATT swears there is nothing wrong,
problem started when I was overseas and came back to states, again ATT says the roaming issue is not connected.
I sent a msg to a supported ATT number but they get it as a blank or jumbled or duplicate msg.
even though I sent to the same number on my account sometimes it shows msgs going to same # but missing digits.
I need help, any info will be greatly apprechiated!
Message 1 of 4 (993 Views)
Expert

Re: HELP! I send International msgs but they are received as jumbled or blank msgs.



mikenike00 wrote:
     This problem has been going on for over a month and ATT swears there is nothing wrong, problem started when I was overseas and came back to states, again ATT says the roaming issue is not connected.
     I sent a msg to a supported ATT number but they get it as a blank or jumbled or duplicate msg. even though I sent to the same number on my account sometimes it shows msgs going to same # but missing digits.
     I need help, any info will be greatly apprechiated!

     Have you tried to perform a master reset as per the owners manuals steps, have you tried to use another phone and see if the same thing happens.
Message 2 of 4 (978 Views)
Contributor

Re: HELP! I send International msgs but they are received as jumbled or blank msgs.

it only happens from this phone
Message 3 of 4 (915 Views)
Highlighted
Expert

Re: HELP! I send International msgs but they are received as jumbled or blank msgs.



mikenike00 wrote:
     it only happens from this phone

     Well then..... I would say try a master reset, that should clear it up for you...
Message 4 of 4 (896 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.