01-20-2012 4:20 AM
I have had my phone for several months and just love it. Yesterday, I received a goup message and now I am stuck there. I can't get back to my message list. My only options at the top of my screen are CALL FACETIME CONTACT I don't use Facetime. If I go to call, I call the contact. There are no options on any of those three screens either. What can I do? Turning the phone off and on does not help. Also, on the contact, their number appears in BLUE, which I have never seen before.
01-20-2012 6:20 AM
Not exactly sure how you got where you are, but you can get out of the app by pressing the home button (the only physical button on the front of the iPhone - bottom center)
If you press that button twice, quickly, the interface will shift up, and show the running apps on the bottom. Press and hold the one that is for messaging (the chat bubble icon) until it wiggles. Then tap the red (-) on it. Now press home button again. When you re-launch the messaging app, you should be back to normal.
Blue means the message was sent via iMessage, not SMS.
01-23-2012 11:10 PM
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!