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Gotta love them calling you a liar! AKA: Tethering?????

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Gotta love them calling you a liar! AKA: Tethering?????

I have been a customer for 8 years now and I love the fact that I got a text stating that I tether a few months back. I go to the AT&T store. " Oh, they send that to everyone that uses a lot of minutes.. which I do as I basically listen to Pandora and XM on my phone all day. Get told not to worry about it.

 

I get a second message. "We see you are continuing to Tether..."

I call again a speak to customer service. I tell the girl what I do and ask whey they keep saying that I tether when I don't, and even have a Verizon 4G hotspot I use when I'm not at my hotel. Told not to worry and that I would get a third text but I could ignore it as she took me "off the tether ing list".

 

I get a third text (never an email or letter) stating that my plan will change because I am tethering.. AGAIN. I call back and am told "sorry, nothing we can do"... they still cannot tell me why I  am considered to be tethering as they are all obvious dolts. I am waiting to see what happens now on my next billing cycle.

 

I have cancelled my auto-pay and if they change my plan, my attorney is stating that I can refuse payment as they have not provided any evidence that I tether.

 

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Message 1 of 22
Scholar

Re: Gotta love them calling you a liar! AKA: Tethering?????

Yeah, but i dont really want 1600+ posts. Lol
Message 16 of 22
Professor

Re: Gotta love them calling you a liar! AKA: Tethering?????

Heheh... Cant you tell I had some free time this morning Smiley Wink ?
Message 17 of 22
Employee

Re: Gotta love them calling you a liar! AKA: Tethering?????

am i a guru or do i come off as a pest lol
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 18 of 22
Professor

Re: Gotta love them calling you a liar! AKA: Tethering?????

You are the GURU of All GURUS.....
Message 19 of 22
Contributor

Re: Gotta love them calling you a liar! AKA: Tethering?????

Must work for AT&T

Message 20 of 22
Contributor

Re: Gotta love them calling you a liar! AKA: Tethering?????

 

to the guru's that monitor this forum the new change forcing unlimited internet users using laptop connect what does anyone at AT&T think anyone can do with 5 gigs a month?  And why would they add 10 dollars to the bill for less?  And why do they leave messages that aren't even the problem.  When they shut off my internet because I hadn't agree'd to the new plan the message was I was sim swapping when I called they said no you just haven't agreed to the 5 gig plan yet.  Which of course I cancelled my internet with them.

 

Don't know what any business people that travel around the country can do for internet with (can't put in forum) running the show 5 gigs how many word documents, presentations can you send before you get hit with 503.00 dollars for each gig over?   I find loads for my business how many load boards can I access and go back and forth until I decide the best one?  Makes good business sense to me to look elsewhere.  Also my moto is do business with those you trust and when you have a one sided contract and the other decides to change it at will means no trust.

Message 21 of 22
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Scholar

Re: Gotta love them calling you a liar! AKA: Tethering?????

How about starting your own thread on here.
Message 22 of 22
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