Go phone (samsung A137)

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Go phone (samsung A137)

when a call comes in from another cell phone the phone does not ring and goes directly to voice mail. the phone will ring when it is called from a landline? I need help. Any ideas??

 

thanks

charlie

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ACE - Expert

Re: Go phone (samsung A137)

Is this a new phone? May not have been properly provisioned on the wireless side. This is a customer helping customer forums with a couple of community managers, that are employees of AT&T. Call customer service and let them know your problem.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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