Go Phone: Change Rate plan

Contributor

Go Phone: Change Rate plan

I want to change my gophone plan from unlimited to simple plan.

can I do this online and how can I do that?

 

thank you. 

Tags (1)
42,706 Views
Message 1 of 2
ACE - Expert

Re: Go Phone: Change Rate plan


shouj wrote:

I want to change my gophone plan from unlimited to simple plan.

can I do this online and how can I do that?

 

thank you. 


 

No, you have to call CS (either 611 from your cell or you can call the 1-800-331-0500, you'll be transfered to the Prepaid system once you enter your number). From there you'll have to wade through the automated system, but eventually you'll be able to get to the change of plan option. Or you can just keep saying “customer service” and you'll be connected to a live agent... eventually.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support