Getting charged International Text/IM Overage and I don't know how

Contributor

Getting charged International Text/IM Overage and I don't know how

For the past 2 billing cycle my phone has been billed over 100 Messages. My question is does Facebook IM charge you if the person your Instant Messaging is not in the US. 

 

PLEASE HELP!!!!!!

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Former Employee

Re: Getting charged International Text/IM Overage and I don't know how

Facebook "should" only use data, but first... What phone are you using?

Message 2 of 5 (1,711 Views)
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Professor

Re: Getting charged International Text/IM Overage and I don't know how

And besides Facebook only being a web site, the only time international texts charges apply would be when sending or receiving texts from family/friends or anyone who may be vacationing in another country outside U.S., right?

I have a friend work for an airline and he would send texts and emails when he stopped at different locations... the charges were racking up! Had to say wait till they were back home before sending such.

I also had an app (SEVEN Email exchange) that was sending text messages to Malaysia without my knowing.. costed me too.

i wonder if anything like this is happening here...
Message 3 of 5 (1,704 Views)
Contributor

Re: Getting charged International Text/IM Overage and I don't know how

I am using the iphone

Message 4 of 5 (1,696 Views)
Professor

Re: Getting charged International Text/IM Overage and I don't know how

Do you recognize the phone numbers where the charges are beimg applied? What about the datetime stamp on the charged text messages? I am assuming you have unlimited text messages and your post is referring to being billed for ober 100 messages?
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