GOPHONE prepaid charged twice

Teacher

GOPHONE prepaid charged twice

GOPHONE prepaid charged twice.  I tried onlnie and it went thorugh with my bank however it did not register with my gophone os i went to store and bought minutes at kiosk then later checked my phone and it still did not register.  Please advise thank you.

 

Message 1 of 3 (263 Views)
Former Community Manager

Re: GOPHONE prepaid charged twice

Does the balance on your phone reflect both purchases now?
--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 2 of 3 (249 Views)
Highlighted
Teacher

Re: GOPHONE prepaid charged twice

Thanks my phone states I have $15 worth of airtime and my credit card was charged only once.  Thank you.

Message 3 of 3 (238 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.