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GOPHONE prepaid charged twice


GOPHONE prepaid charged twice

GOPHONE prepaid charged twice.  I tried onlnie and it went thorugh with my bank however it did not register with my gophone os i went to store and bought minutes at kiosk then later checked my phone and it still did not register.  Please advise thank you.


Message 1 of 3
Former Community Manager

Re: GOPHONE prepaid charged twice

Does the balance on your phone reflect both purchases now?

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Message 2 of 3

Re: GOPHONE prepaid charged twice

Thanks my phone states I have $15 worth of airtime and my credit card was charged only once.  Thank you.

Message 3 of 3
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