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Posted Jan 30, 2012
1:26:24 PM
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GOPHONE prepaid charged twice

GOPHONE prepaid charged twice.  I tried onlnie and it went thorugh with my bank however it did not register with my gophone os i went to store and bought minutes at kiosk then later checked my phone and it still did not register.  Please advise thank you.

 

GOPHONE prepaid charged twice.  I tried onlnie and it went thorugh with my bank however it did not register with my gophone os i went to store and bought minutes at kiosk then later checked my phone and it still did not register.  Please advise thank you.

 

GOPHONE prepaid charged twice

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Jan 30, 2012 4:32:58 PM
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Former Community Manager
Does the balance on your phone reflect both purchases now?
--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Does the balance on your phone reflect both purchases now?
--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jan 31, 2012 7:21:59 PM
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Teacher

Thanks my phone states I have $15 worth of airtime and my credit card was charged only once.  Thank you.

Thanks my phone states I have $15 worth of airtime and my credit card was charged only once.  Thank you.

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