Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Posted Aug 4, 2011
11:06:19 AM
View profile
GO PHONE: INSTALLING A NEW CARD SIM CRASH MESSAGE, WHAT CAN I DO?

GO PHONE: INSTALLING A NEW SIM CARD IN MY NEW SAMSUNG IT&T I'VE GOT A SIM CRASH MESSAGE, WHAT CAN I DO?

GO PHONE: INSTALLING A NEW SIM CARD IN MY NEW SAMSUNG IT&T I'VE GOT A SIM CRASH MESSAGE, WHAT CAN I DO?

GO PHONE: INSTALLING A NEW CARD SIM CRASH MESSAGE, WHAT CAN I DO?

3,562 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
0
(0)
  • Rate this reply
View profile
Aug 6, 2011 8:47:13 AM
0
(0)
ACE - Master

I would contact customer service or return to the store where you purchased the phone/SIM for assistance. 

 

Customer service's phone number is 1-800-331-0500 - you'll need to choose "more options" at the first menu prompt and then repeat "customer service" at subsequent menu prompts in order to reach a live agent.  If your local store is convenient, I'd go that route as you may need a replacement SIM, plus that way you can ensure everything is working properly before you leave the store.

                                                                                                                         =^..^=
There must be a happy medium somewhere between being totally informed and blissfully unaware.

     - Doug Larson

I would contact customer service or return to the store where you purchased the phone/SIM for assistance. 

 

Customer service's phone number is 1-800-331-0500 - you'll need to choose "more options" at the first menu prompt and then repeat "customer service" at subsequent menu prompts in order to reach a live agent.  If your local store is convenient, I'd go that route as you may need a replacement SIM, plus that way you can ensure everything is working properly before you leave the store.

                                                                                                                         =^..^=
There must be a happy medium somewhere between being totally informed and blissfully unaware.

     - Doug Larson

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: GO PHONE: INSTALLING A NEW CARD SIM CRASH MESSAGE, WHAT CAN I DO?

2 of 2 (3,537 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post