Full Bill with details no longer accessible on wireless online account

Teacher

Full Bill with details no longer accessible on wireless online account

[ Edited ]

On my wireless online account, when I click on View Bill Summary then on My Paper Bill, it brings up the PDF bill copy.

 

That PDF only shows the 3 page summary.

 

On the left side, my billing account number is only listed once. It should be listed twice & clicking on the 2nd one will give you the detailed Full Bill.

 

With my immeiately preceeding bill (thru March), I was also able to view & print that detailed Full Bill, but for some reason I can't do that anymore with my bill (thru April). Anyone have any ideas why ? ? ?

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Former Community Manager

Re: Full Bill with details no longer accessible on wireless online account

Just to be clear, you're not able to see your billing details for a completed billing cycle?

 

Are you still unable to see those details? What about this month's statement?

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