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OK. . . I'm counting the months until the end of my contract with ATT.  I know ATT keeps saying how they are improving things (at least know there is a problem)


1.  I can't get reception at work - midtown NY

2.  I can't get reception at home (I even installed a micro  -- a free gift from ATT)  Westchester, NY

3.  I went on the site to pay my bill and the site (with no indication when it's going to be up)

4.  I went on Facebook and found angry and frustrated customers complaining that ATT does not respond to Facebook messages. . and since it's Sunday -- they are off anyway.


I don't get it.  For a company that's suppose to be getting in touch with customers. . . they have a long way to go.   It's frustrating and I'm tired of making excuses for poor service. 


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Re: Frustrated

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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