Froyo for Dell Streak

Contributor

Froyo for Dell Streak

Okay, everyone and their sister outside of ATT is getting Froyo.  So, Froyo is available, can you tell me why it's taking ATT so long to release Froyo?  The software is obviously working.  Is ATT holding release what is the story here?

Message 1 of 27 (2,902 Views)
Scholar

Re: Froyo for Dell Streak

I wonder how much more pressure ATT would feel if there were no custom mods available. Not that I don't appreciate them, they can/are a godsend in many ways. 

 

But what if........

Message 16 of 27 (1,346 Views)
Teacher

Re: Froyo for Dell Streak

[ Edited ]

Why would AT&T think i would ever buy another phone from them?

 

Dear Mr. ********,

Thank you for taking the time to e-mail AT&T. I apologize that Dell Streak was promised to run Flash and be updated in the Android. You are also requesting to be compensated.  My name is Kellye { Personal information removed } , and I am happy to help you with your inquiry.

Mr. ********, in review of your email I have found that you must contact Dell customer service at 800-308-3355 for further assistance.

I encourage you to visit our web site (www.att.com/wireless) often to view current and previous monthly statements, make payments and to shop for new product and service offerings.

If you need to contact us again regarding a new issue please send us another email via the contact link through your online account.

Mr. ********, we recognize that you have a choice in wireless providers and we thank you for choosing AT&T and being a valued customer for several years. My name is Kellye { Personal information removed } , and our goal is to continue to provide you with excellent service.


Sincerely,

Kellye { Personal information removed }
AT&T
Online Customer Care Professional

Message 17 of 27 (1,305 Views)
Scholar

Re: Froyo for Dell Streak

Kinda hard to rate the response without seeing your original email, but if it was directly related to the Streak update issues, this was nothing but a brush off.....

Message 18 of 27 (1,284 Views)

Re: Froyo for Dell Streak

Dell is selling the Streak with 2.2 update. So why not ATT phone. If dell doing it. When I brought The phone last week, they told me it was going to get an update. Now it look like if you paid the phone off you get the update. Tough luck if you didn't paid it off?

 

Money talks.

Message 19 of 27 (1,228 Views)
Teacher

Re: Froyo for Dell Streak

Actually the extra couple hundred dollars for an un locked version pales in comparison to a new 2 year contact. As far as I'm concerned we paid in full and deserve the same respect and attention.
Message 20 of 27 (1,057 Views)
Employee

Re: Froyo for Dell Streak

just load it on yourself. looking at past history, not Android phone on AT&T was updated to 2.2 if it was on a previous firmware. chances are it's not coming out. if you don't want to do it yourself, might as well quit complaining since no official AT&T word will be posted on here about it.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 21 of 27 (964 Views)
Scholar

Re: Froyo for Dell Streak

 


JFizDaWiz wrote:

just load it on yourself. looking at past history, not Android phone on AT&T was updated to 2.2 if it was on a previous firmware. chances are it's not coming out. if you don't want to do it yourself, might as well quit complaining since no official AT&T word will be posted on here about it.


Lots of us, like myself, aren't able to load it ourselves. AND....everyone doing it for themselves gives ATT far too much freedom from giving the proper support that was promised (for numerous phones). While the Streak was never sold by ATT, they could easily have allowed for a direct update via Dell for all Streaks. Instead, they're playing lame control games with their customers.

ATT owes a whole lot of updates to many customers, many of which were promised at the point of sale. All we get are promises on a rolling basis, not the actual updates. Yet we also pay the same amount for service, service which is less functional due to the entity actually selling the service. 

 

Message 22 of 27 (952 Views)
Contributor

Re: Froyo for Dell Streak

AT&T is really pathetic. 2 1/2 months ago, changed my carrier from T-Mobile after 4 years of service to AT&T and within 3 months i realized i did big mistake by moving to AT&T. 

 

These guys are not yet at all up to market either in 

1) Customer Service

2) Techinical Support

3) Phones Software updates (information at least either DELL Streak, Samsung Captivate)

 

The big funny thing is 

DELL Streak Froyo software released to entire world except to AT&T. I am still not getting why AT&T is blocking Froyo release as it is widely used across all phones... sometimes i feel very bad as my fellowers in India are using Froyo on their DELL Streak and here am still on 1.6. sometimes i feel shame myself as to be on AT&T. I am still trying to find to get out of AT&T as they keep on failing to keep their promises in all aspects. 

 

Message 23 of 27 (884 Views)
Scholar

Re: Froyo for Dell Streak

Perhaps you can locate some terms in their service contract that stipulates a certain level of 'service', something that will get them to close your contract without an etf....you'll have to have hard documentation though.

Message 24 of 27 (847 Views)
Professor

Re: Froyo for Dell Streak


chiranc wrote:

AT&T is really pathetic. 2 1/2 months ago, changed my carrier from T-Mobile after 4 years of service to AT&T and within 3 months i realized i did big mistake by moving to AT&T. 

 

These guys are not yet at all up to market either in 

1) Customer Service

2) Techinical Support

3) Phones Software updates (information at least either DELL Streak, Samsung Captivate)

 

The big funny thing is 

DELL Streak Froyo software released to entire world except to AT&T. I am still not getting why AT&T is blocking Froyo release as it is widely used across all phones... sometimes i feel very bad as my fellowers in India are using Froyo on their DELL Streak and here am still on 1.6. sometimes i feel shame myself as to be on AT&T. I am still trying to find to get out of AT&T as they keep on failing to keep their promises in all aspects. 

 


There are several customers posting on the AT&T Facebook page today that Froyo is out for the Dell Streak. I'm not sure where they are going to get it.

Message 25 of 27 (841 Views)
Guru

Link for 2.2 from at&t

Official 2.2 from at&t

Be on wi-fi on your Streak (faster download).  Go to settings, About, scroll down to update and see if

it pops up.  If not, just open your browser to the link above and download it.  I had 2.2 two months ago

from "another" good source, so I don't know but would assume that this will wipe everything off your phone,

so make sure anything important is backed up.

I pretty much don't rely on the carriers, be it at&t, Verizon or anyone else to release an update in a "timely" matter (2.2 has been out since google released it almost a year).  If I want an update, I look elsewhere, which is why I buy mine off contract.

Message 26 of 27 (826 Views)
Highlighted
Scholar

Re: Froyo for Dell Streak

Come & getit! It's ready when u are......
Message 27 of 27 (801 Views)
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