Forced from Verizon to AT&T by merger.

Scholar

Forced from Verizon to AT&T by merger.

OK, Hi everyone, this is my first post.  My name is Belome and I live in Mid-MI.

 

First off, I want to say that I am in the process of being transitioned from Verizon to AT&T forcibly.  I have no say in the matter, actually, nobody does except the FCC.

 

With that said.  AT&T is kind enough to offer me a 'comparable' phone for all three of my current Verizon accounts.

 

I have several complaints.

 

1)  I'm in the dark.  They can't tell me anything about plans, features, pricing... anything.  They just say at this time everything will stay the same.  Well, by staying the same I can no longer call and text other Verizon customers for free.  That is 75% of my current minutes.  If I lost this feature, my current plan would not be sufficient.

 

2)  Their comparable phone is not comparable in my eyes.  I currently have a Driod 2, the top of the line Verizon Andriod phone.  They are offering me for free as a comparable phone the HTC Aria.  If anyone here thinks this is a fair 'compatible' phone please speak up... because in my mind it isn't.

 

At this point, I'd be willing to at least try AT&T and their service for thier 30 day trial period... but not with an inferior phone.  Of course, nobody at AT&T is willing too (or well enough versed) to even listen to me over the phone.  All they can say is pick out the phone you want and you will be good to go.

 

Not with an HTC Aria I won't.

 

 

Message 1 of 124 (2,617 Views)
Professor

Re: Forced from Verizon to AT&T by merger.

My advise is to sell the Droid 2 and get a much better phone from ATT. Personally I've been more than happy with my iPhone 4, but life with iOS is much different then Android.

 

To be all fair, if you've never used a BlackBerry its the same thing - going to be very different from Android.

Message 16 of 124 (771 Views)
Guru

Re: Forced from Verizon to AT&T by merger.


belome wrote:

Well, to be fair they did offer other free phones:

 

Pantech Link

Nokia 6530

Samsung a777

Samsung STrive

Samsung Eternity

Samsung Rugby

Palm Pre Plus

BB Curve 9300

 

I don't see any of these being a contender to the Droid 2, espcially since I want an Andriod based phone.

 

Do you have any input on the 'other' phones I was offered?


Those were the phones that they offered you to replace your Droid 2?

 

What a joke.

 

The only phones offered by AT&T that are comparable to the Droid 2 are the Samsung Captivate, the iPhone 4 and maybe the Blackberry Torch or the Samsung Focus when it's released.

 

I would recommend you to try the network during the trial period. If it fits your needs then you can try buying the Captivate, the Focus or the iPhone 4 (recommended the Captivate if you want an Android device). You may also want to sell your Droid to recover the money you may spend when buying the new phone.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message 17 of 124 (770 Views)
Master

Re: Forced from Verizon to AT&T by merger.

Thank you Virtual. "What a joke." Indeed!

I looked at all of those choices and laughed my lungs out.

However I must choose one and there was no way I was with a new two year contract. I did choose the HTC Aria as a substitute to the HTC Droid Eris I have now. The two are at least comparable to each other with the exception of the bloatware on the Aria. Of which if the phone survives the 30 day trial period, will get removed.

@mightyjeeper
Did you not read my post? I haven't and never wanted AT&T's network. I look at your coverage map over the years and see massive holes where I travel to. If I don't get the coverage I need I will exercise my right to cancel in those first 30 days.
Probably from mobile, maybe. Smiley Happy
Message 18 of 124 (760 Views)
Scholar

Re: Forced from Verizon to AT&T by merger.

What a joke. >

I'm glad you agree.

Seems pretty silly that AT&T wouldn't at least try to make us happy.  This is their one and only chance to get me as a customer and in my opinion they are blowing it.  I know I am just one customer, but I am not alone in these thoughts, I just know it.

Message 19 of 124 (751 Views)
Scholar

Re: Forced from Verizon to AT&T by merger.

Ann,

 

I just talked to the girl at my local store.  She said she has seen the Captivate being offered as a comparable phone.  This makes me scratch my head.

 

How long have you had your phone?  I'm wondering if they went back 6 months ago when I actually had an Env2?  It could explain some things.

 

She did give me a toll free number that directly deals with the phone choices for the merger (her words):  877-930-9015.  I plan to call it sometime today, if the number is not valid or not appriopriate please forgive me in advance.

Message 20 of 124 (745 Views)
Scholar

Re: Forced from Verizon to AT&T by merger.

Ann, don't waste your time with that number.  It is the correct number but unfortunatly they had no desire to help me.  The said the Captivate is a better phone and I would have to pay to upgrade.

 

I asked her if she knew anything about the Droid 2 and she said no.

 

NICE!

Message 21 of 124 (727 Views)
Master

Re: Forced from Verizon to AT&T by merger.

Oh it's valid. I already called it. The captivate was $199.00 and a two year contract according to the website. Besides I like HTC Sense.

I have my original Nov 2009 Droid Eris. No replacements in my house.

Now if AT&T had a newer HTC phone along the lines of the Incredible or Merge, I would have argued for one of those.

I have been researching the possible phone choices ever since the sale was final (June). I will also say even the new android phones coming to AT&T (Flipout, Flipside and Bravo) don't even compare to my original Droid family member, the Droid Eris let alone your Droid 2.
Probably from mobile, maybe. Smiley Happy
Message 22 of 124 (721 Views)
Scholar

Re: Forced from Verizon to AT&T by merger.

Unless something changes, I guess it is AT&T's loss.  I refuse to even acknowledge their attempt to pawn of an Aria as a comparable phone and I'm not going to sign a 2 year contract with them to get something better.  That just means I will cancel my AT&T service and go back to Verizon.

 

They can't say I didn't at least give them an adequate chance to earn me as a customer.   It is going to stink when it comes time for monthly billing, with all of the pro-rations and such... but so be it.

Message 23 of 124 (711 Views)
Master

Re: Forced from Verizon to AT&T by merger.

Don't forget when you go back to Verizon you are bringing with you a phone (Droid 2) already paid for and therefore you can sign up as a month to month user, not under a Verizon two year contract.
Probably from mobile, maybe. Smiley Happy
Message 24 of 124 (704 Views)
Scholar

Re: Forced from Verizon to AT&T by merger.

Yeah, that is the only bright spot of the situation.

 

I'm trying to decide if I should go month to month or re-up with Verizon for two years and get spare phones.

 

[I also pay for my parents phones, so I could upgrade them as well.]

Message 25 of 124 (702 Views)
Master

Re: Forced from Verizon to AT&T by merger.

I am thinking of holding out for a Android LTE Phone. It all depends if I go the 30 days or survive until Nov 2011 when my current contract ends.

Do you know about when your AT&T phone is shipping? I know that I had until January 7th to decide the phone choice.
Probably from mobile, maybe. Smiley Happy
Message 26 of 124 (698 Views)
Scholar

Re: Forced from Verizon to AT&T by merger.

I'm January 7th as well.

Message 27 of 124 (694 Views)
Master

Re: Forced from Verizon to AT&T by merger.

Belome, I sent you a PM when you get a chance to look.
Probably from mobile, maybe. Smiley Happy
Message 28 of 124 (692 Views)
Master

Re: Forced from Verizon to AT&T by merger.


belome wrote:

Ann, don't waste your time with that number.  It is the correct number but unfortunatly they had no desire to help me.  The said the Captivate is a better phone and I would have to pay to upgrade.

 

I asked her if she knew anything about the Droid 2 and she said no.

 

NICE!


I sure wouldn't expect her to. She's an AT&T employee, not a Verizon Wireless Specialist.

 

Just try out the Captivate, and see if you like it/would want to keep it. If not, go back to Verizon Wireless, if that's what you desire.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 29 of 124 (667 Views)
Scholar

Re: Forced from Verizon to AT&T by merger.

Actually, this person was a specialist that is helping Verizon customers pick out the correct phones to match up their existing phones.  Her only job is to help Verizon customers migrate to the AT&T phones.  You would think that she has to know both product lines to some extent to help the customers make informed decisions.

 

My point was, that all she kept saying was that the Captivate is a superior phone to my Droid 2.  How can she say that my phone is inferior when she doesn't know anything about my phone.

 

That was my point.

 

As for your suggestion, I'd have no problems 'trying out the captivate' but the only way I can do that is to pay for it... otherwise I get to try out the lowly HTC Aria.

Message 30 of 124 (663 Views)
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