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Filing Complaint For Changing Messaging Feature without Authorization

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Filing Complaint For Changing Messaging Feature without Authorization

Hi Everyone,

 

Does anyone know the url on AT&T’s website to file an official complaint with AT&T for changing my text message

feature without me authorizing it?

 

Thanks in advance

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Re: Filing Complaint For Changing Messaging Feature without Authorization


sweetctsour wrote:

Hi Everyone,

 

Does anyone know the url on AT&T’s website to file an official complaint with AT&T for changing my text message

feature without me authorizing it?

 

Thanks in advance


That depends. Did they just switch it automatically (example 200 messages to unlimited messages) without your permission, or did you go with a device upgrade that required a $20 messaging plan?

 

If you did the upgrade, then that's their rules. You will have to pay the messaging plan if that's the case. If not, then I may be able to find one for you. Are you looking for an e-mail addresss?

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



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