Downloading Graphic

Contributor

Downloading Graphic

I have a RazorV3XXX. I can buy a graphic and the message "Download Complete" is displayed but then another message shows up that says "File Type Not Recognized" How can I correct this so the graphic is loaded on my phone?
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Professor

Re: Downloading Graphic



teacher08 wrote:
I have a RazorV3XXX. I can buy a graphic and the message "Download Complete" is displayed but then another message shows up that says "File Type Not Recognized" How can I correct this so the graphic is loaded on my phone?



What type of format is the picture?  Your phone supports the following: GIF 87, 89A, JPEG, PNG, BMP, WBMP, EMS BMP
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Expert

Re: Downloading Graphic



teacher08 wrote:
     I have a RazorV3XXX. I can buy a graphic and the message "Download Complete" is displayed but then another message shows up that says "File Type Not Recognized" How can I correct this so the graphic is loaded on my phone?

     Also have you selected the proper version of your phone, and are you getting these items from ATT.com?
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