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Posted Jun 4, 2012
1:07:48 PM
Don't Buy A Microcell! (Sorry if you already did. Take it Back if it's less than 30 days old.)

I've had my microcell for a little over a year, and at this point it is disconnected because as bad as cell service is without it, it's way better than service with it.  Lot's of problems with outgoiing calls failing, and at this point, outgoing voice quality is so choppy on so many calls that are connected, it is useless.  AT&T support has got to be about the worst there is.  Really good at saying "Thank You" and "I'm Sorry", but solutions are not part of the program. 

 

What's the best way to avoid microcell problems?  Don't buy one.

I've had my microcell for a little over a year, and at this point it is disconnected because as bad as cell service is without it, it's way better than service with it.  Lot's of problems with outgoiing calls failing, and at this point, outgoing voice quality is so choppy on so many calls that are connected, it is useless.  AT&T support has got to be about the worst there is.  Really good at saying "Thank You" and "I'm Sorry", but solutions are not part of the program. 

 

What's the best way to avoid microcell problems?  Don't buy one.

Don't Buy A Microcell! (Sorry if you already did. Take it Back if it's less than 30 days old.)

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Jun 24, 2012 5:41:42 AM
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Worthless crap. I have had mine over a year and reset it at least once a day. Worked fair first month or two. Now I am paying $10 per phone to use a piece of crap that only works part time. DO NOT BUT ONE save your money.

Worthless crap. I have had mine over a year and reset it at least once a day. Worked fair first month or two. Now I am paying $10 per phone to use a piece of crap that only works part time. DO NOT BUT ONE save your money.

Re: Don't Buy A Microcell! (Sorry if you already did. Take it Back if it's less than 30 days old.)

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Jun 24, 2012 6:20:58 PM
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OTOH, there are lots of us who have no problems at all after a bit of a rocky start, even with iPhones 3GS, and 4. I agree that AT&T support is abysmal and useless, and that the MicroCell has more issues than it should have, but for a lot of folks, it does work. However, it all depends, in part ,on how you use your cell phone.
___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

OTOH, there are lots of us who have no problems at all after a bit of a rocky start, even with iPhones 3GS, and 4. I agree that AT&T support is abysmal and useless, and that the MicroCell has more issues than it should have, but for a lot of folks, it does work. However, it all depends, in part ,on how you use your cell phone.
___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Don't Buy A Microcell! (Sorry if you already did. Take it Back if it's less than 30 days old.)

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