My Microcell is set in priority mode. Generally speaking, it works most of the time. However, over the past year and a half, each time my power goes out or flickers, my microcell stops working. The 3G light just continually blinks. I can get a GPS lock but, no 3G lock. I have called into the support desk but they only want to write a ticket and tell me to wait up to 5 days. You know we bought these Microcells for a reason. I am so frustrated. Yesterday, I called to get an update and was told that my issue was resolved and the ticket was closed. However, my light was still blinking and my Microcell not working. I was told there was another error and they would write another ticket and wait 5 more days. Then the phone line went dead. Surely Roy didn't hang up on me or was it a drpped call from his AT&T service? So, I called back and spoke with Toshiba. She was going to transfer me and then, the phone went dead (maybe yet another dropped call from her AT&T service). I just gave up. Today, as I was driving down the street, my phone alerted me to a voicemail from Toshiba explaining that she was trying to call me back (that was from yesterday). Why would someone try to call me back on a cellphone that I had already stated didn't have a signal because my Microcell was out? I am hoping that someone can tell me how to fix this or how I can motivate AT&T to fix this. I miss Cingular!
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.