Data only with monthly plans?

Mentor

Data only with monthly plans?

I just got a text from AT&T saying that data packages will only be available with monthly plans starting on 4/18!

Really? Why? (besides the whole wanting more money thing)

So I have to go from paying $25 every 3 months with $5 a month data to at least $25 a month plus data?

Wow, thanks for that.

 

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Message 1 of 82
Scholar

Re: Data only with monthly plans?


KenSimone wrote:

What I find most interesting about this is the poor what it's being handled by AT&T. The only communication has been via text. There's no direction to a web page with more details. Only two weeks notice. The only conclusion I can come to is that those running AT&T prepaid are on drugs. Especially frustrating is that AT&T sells prepaid smart phones. People purchased those w/ the good faith presumption that AT&T wouldn't radically change the game. They have.


Yep. Extremely poor handling on AT&T's part. By the way, I haven't received any text messages or email notifying me of this change on any of my 6 GoPhone lines - 4 of which have a data feature package add-on.

Message 31 of 82
Mentor

Re: Data only with monthly plans?

I'm amazed that a major change like this is only known via a one time text message. 

Message 32 of 82
Scholar

Re: Data only with monthly plans?


DomC wrote:

I'm amazed that a major change like this is only known via a one time text message. 


A badly worded text message which looks like it was written by a teenager at that.

Message 33 of 82

Re: Data only with monthly plans?


hnzw_rui wrote:

DomC wrote:

I'm amazed that a major change like this is only known via a one time text message. 


A badly worded text message which looks like it was written by a teenager at that.


Not everyone has received the message and it gets worse:  It appears as though they are still selling the data plans to new customers on the website.  Consider this scenario:  A new customer purchases a phone on the website.  He activates it online and decides to put $100 airtime on the account that he intends to use mainly for data.  He purchases 500mb that is good for 30 days and he plans to purchase $5 each month, until he needs a large amount again.  He is very happy with his new phone and enjoys using the data.  On day 29, he tries to add $5 of data to keep his data active.  He then realizes that the honeymoon is over and that he is a victim.

Message 34 of 82
Mentor

Re: Data only with monthly plans?


hnzw_rui wrote:

A badly worded text message which looks like it was written by a teenager at that.


Agreed. What major corporation uses "Pls" in a communication?

Message 35 of 82
Tutor

Re: Data only with monthly plans?

I have a very basic question and hope that someone here can help out.

What constitutes a "smartphone"? Is there a list of which phones are included in this monthly plan requirement?

I just purchased an AVAIL and put it on a monthly plan for the 1st month to get used to using it. I was going to change to the $.10 a minute and buy data as needed. I am still under the 30 day return policy and am going to head to the AT&T store to return it. Anyone have any idea which phones can be purchased and put on the 10 cent plan???

 

Thanks for all the help

 

gvaztom

Message 36 of 82

Re: Data only with monthly plans?


gvaztom wrote:

I have a very basic question and hope that someone here can help out.

What constitutes a "smartphone"? Is there a list of which phones are included in this monthly plan requirement?

I just purchased an AVAIL and put it on a monthly plan for the 1st month to get used to using it. I was going to change to the $.10 a minute and buy data as needed. I am still under the 30 day return policy and am going to head to the AT&T store to return it. Anyone have any idea which phones can be purchased and put on the 10 cent plan???

 

Thanks for all the help

 

gvaztom


I don't think  anyone knows.  My main AT&T phone is a Pantech Link, which is considered a "feature phone", not a smart phone.  When I called customer service, I got different answers.  One CSR said I could not longer buy data and another one said that I could.  The one that said I could, knew nothing about any changes.

 

 

Message 37 of 82

Re: Data only with monthly plans?

For those who are interested in an alternative to your current GoPhone service, you might want to consider one of the choices on this list:

 

http://www.prepaidphonenews.com/2012/04/alternatives-to-gophone-for-pay-as-you.html

 

I have never used Airvoice or H20, but the info on the link appears to say that their SIM cards will work in our current AT&T phones, even if they are locked.  The coverage, on those two, appears to be identical to what we have with GoPhone.

 


Message 38 of 82
Mentor

Re: Data only with monthly plans?

Well I heard of this over on mac rumors and didn't see anything on this either. News search turns up nothing and I don't see any changes on the contract pages as mentioned. If they shut the thing off I will be PO'd along with the rest of you. Will also consider renewing data early, at the moment I have it scheduled to renew on the 21st, that would have sucked to get in a day or two late. 

Message 39 of 82
Scholar

Re: Data only with monthly plans?


gvaztom wrote:

What constitutes a "smartphone"? Is there a list of which phones are included in this monthly plan requirement?

I just purchased an AVAIL and put it on a monthly plan for the 1st month to get used to using it. I was going to change to the $.10 a minute and buy data as needed. I am still under the 30 day return policy and am going to head to the AT&T store to return it. Anyone have any idea which phones can be purchased and put on the 10 cent plan???


Basically, a phone that runs Android, Blackberry, iOS or Windows Phone 7 is considered a smartphone. There are some Android phones that AT&T doesn't recognize as a smartphone (e.g. T-Mobile or international models). However, finding one involves some trial and error.

 

That said, you can still use smartphones on the 10c/minute plan. You just don't get access to cellular data. Seriously, though, their pay per use rates are very expensive. You're better off switching to the $25 plan for that month and buying a data package.

 

Back when I had a feature phone (on MediaNet), I would use around 50MB per month for web browsing (simple WAP sites). On the pay per use rate of $0.01/5KB or $2.048/MB, that 50MB would have cost $102.40. My Android smartphones use around 30~60MB per month just for background syncing (weather, contacts, email, Facebook, etc) so that's easily $61.44~122.88 per month just for the background stuff. Add some web browsing to the mix and you can easily use several MB within a few minutes. For example, when I read the Engadget blog, I usually clock in at ~12MB in a single session.

 

Realistically speaking, unless you only need cellular data once or twice a month and will only be browsing small, text-only sites, pay per use data is kinda useless.

Message 40 of 82
Mentor

Re: Data only with monthly plans?

It's going to be hard to measure how many customers they lose in this deal. I have $75 on the account and 1.5GB built up in data rollover. If this is true I am using that up and bailing out. Do they call that a win? Obviously they don't care about customer retention, that T mobile plan looks pretty nice actually...

Message 41 of 82
Professor

Re: Data only with monthly plans?

I'd want to use my smartphone as a dumb phone with iPod functionality. If that would not be in agreement with the new terms of service (if revised), then I would switch to other carrier. My data expires on 4/20, and so I will be renewing my data feature before 4/18 to get my 30 day extension.
Message 42 of 82
pl1
Mentor

Re: Data only with monthly plans?

I'm switching to T-Mobile as soon as my balance runs out. In the meantime, I have switched to the monthly plan on AT&T to burn off my leftover $65 and $30 in data. So, June 1 I'm switching to T-Mobile.

 

I was doing some research and TMO is very flexible with changing plans.

 

BUT, if you want the $30/mo unlimited text/data with 100 min talk, you must be a new customer. (Or maybe just use a new SIM.)

 

So, what I am planning on doing is to sign up for that $30/Mo plan. Then, if I'm not happy with that, I can always switch back down to the PAYG .10 per min talk/text plan with no data.

 

Plus, when I DO need data, I can switch to the $2/day or $3/day plan, and switch back to the PAYG plan when I'm done and when I'm refilling to get the Gold Rewards.

 

You see, I was with T-Mobile. They were always a better deal.

 

WAS:

 

TMO .10/min vs. AT&T .25/min TALK  (Now .10/min talk)

TMO .10/min vs. AT&T .20/min TEXT  

 

I saw AT&T was offering PRE-PAID Data. I changed to them, willing to pay the $.25/min talk, $.20/text, knowing that I was getting PRE-PAID DATA.

 

Then, without ANY NOTIFICATION WHATSOEVER, they dropped the talk price to .10/min. How I found out about this was when I was comparing plans one day. All I had to do was call in to get the lower talk price.

 

I was LIVID that a company would do business that way without any notice. But, to my surprise, they really outdid themselves with this move. The first time it happened, I just accepted the change (to my benefit), and moved on.

 

Now, I will MOVE ON FOR GOOD. And Good riddance.

 

I always thought it was a smart move to buy a GSM phone, in case a carrier like AT&T changed it's terms, but now it seems like even GSM carriers are not all created equal with respect to 3G/4G.So, now, if we have to get phones that match the carrier to get 3g/4g, all carriers are just as attractive, including Sprint and VZ.

 

So, in the short term, it looks like AT&T thought they could force their customers to stay with them by making their phones obsolete with other carriers, but the customer loyalty they will lose will be priceless.  

 


Maximum wrote:

 

It's going to be hard to measure how many customers they lose in this deal. I have $75 on the account and 1.5GB built up in data rollover. If this is true I am using that up and bailing out. Do they call that a win? Obviously they don't care about customer retention, that T mobile plan looks pretty nice actually...


 

Message 43 of 82

Re: Data only with monthly plans?


MaxBurn wrote:

It's going to be hard to measure how many customers they lose in this deal. I have $75 on the account and 1.5GB built up in data rollover. If this is true I am using that up and bailing out. Do they call that a win? Obviously they don't care about customer retention, that T mobile plan looks pretty nice actually...



That right.  It seems that the thing that they care about is RPU: http://www.investopedia.com/terms/r/rpu.asp#axzz1rvQBp0rI

 

They were getting $100/year from me, but actually it was less, because I bought my airtime pins from http://callingmart.com, and I would get them with a 10% discount coupon, so I was only spending $90/year and AT&T didn't get all of that, because callingmart got their cut too.  Hence, I was expendable.

Message 44 of 82
pl1
Mentor

Re: Data only with monthly plans?


I was looking at my AT&T "Review Refill History" last night.

 

2010 $318.75 (incl tax)

2011 $217.81

2012 $106.25 (Final)

 

Maybe I wasn't a BIG spender, but I was close to their $30/month plan in 2010.


Dr. Richard Kimble wrote:

 

That's right.  It seems that the thing that they care about is RPU: http://www.investopedia.com/terms/r/rpu.asp#axzz1rvQBp0rI

 

They were getting $100/year from me, but actually it was less, because I bought my airtime pins from http://callingmart.com, and I would get them with a 10% discount coupon, so I was only spending $90/year and AT&T didn't get all of that, because callingmart got their cut too.  Hence, I was expendable.


 

Message 45 of 82
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