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Posted Apr 4, 2012
11:38:33 AM
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Data only with monthly plans?

I just got a text from AT&T saying that data packages will only be available with monthly plans starting on 4/18!

Really? Why? (besides the whole wanting more money thing)

So I have to go from paying $25 every 3 months with $5 a month data to at least $25 a month plus data?

Wow, thanks for that.

 

I just got a text from AT&T saying that data packages will only be available with monthly plans starting on 4/18!

Really? Why? (besides the whole wanting more money thing)

So I have to go from paying $25 every 3 months with $5 a month data to at least $25 a month plus data?

Wow, thanks for that.

 

Data only with monthly plans?

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Apr 22, 2012 8:33:36 AM
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Edited by pl1 on Apr 22, 2012 at 8:42:03 AM

frostedj8 wrote:

ATT could really care less if you leave.  I'm sure they would prefer you leave.  They could keep the money that you paid without providing further service.  To ATT we are just deadweight.  Most of us on the pay as you go plan don't really pay much annually for our service, nor should we if we barely use it.  This was why we decided to use ATT pay as you go.  

 

I've been an ATT/Cingular customer for 13 yrs, under contract and prepaid.  This is really the first time that I've really been upset with ATT.  I've been through their poor customer service, their crappy equipment, and overpriced plans.  They give you a 2 week warning about what is to come in a bad text message that explains little, which has everyone wondering if someone hacked ATT and sent out a bogus text message.  No other communication is offered to explain what is happening.  For something this major I would have expected at least 30 days warning and a link to an explanation of what this all means. 

 

The text message should have read:  "We don't need you as an ATT customer, nor do we care what you have to say.  Please leave"


I have never felt so much hate for a company that I've been paying money for as AT&T at this point. They picked the perfect timing to do this (for me personally). It was about a month or two ago that I bought an AT&T branded phone to use on their network. Then, I added $105 pre-paid. Then I bought $25 worth of data. Then, they pull this 2 week crap and when I call, they say, "Oh Well, It Is True", basically Too Bad!

 

So, never say never, because I have been a sucker going back to them before, but I don't EVER plan on using another AT&T product again. Of course, with another Merger or buyout, the way they keep trying to kill their competition, I may have little choice.

 

EDIT:I forgot to add more damage done. So, now I've switched to TMO and bought a new TMO branded phone so I can get 3g/4g, and I'm going to donate my left over funds from AT&T when I'm transferred over to TMO with my new phone.

 

Currently, I am going to start out with the "unlimited txt/data/100talk Walmart plan" for $30/month, the same price TMO is charging for "unlimited txt/50MB Data/250talk".

 

So, I'm going to be spending a lot more money than I WAS, but I'd rather pay someone else after being forced here if I want any data plan.


frostedj8 wrote:

ATT could really care less if you leave.  I'm sure they would prefer you leave.  They could keep the money that you paid without providing further service.  To ATT we are just deadweight.  Most of us on the pay as you go plan don't really pay much annually for our service, nor should we if we barely use it.  This was why we decided to use ATT pay as you go.  

 

I've been an ATT/Cingular customer for 13 yrs, under contract and prepaid.  This is really the first time that I've really been upset with ATT.  I've been through their poor customer service, their crappy equipment, and overpriced plans.  They give you a 2 week warning about what is to come in a bad text message that explains little, which has everyone wondering if someone hacked ATT and sent out a bogus text message.  No other communication is offered to explain what is happening.  For something this major I would have expected at least 30 days warning and a link to an explanation of what this all means. 

 

The text message should have read:  "We don't need you as an ATT customer, nor do we care what you have to say.  Please leave"


I have never felt so much hate for a company that I've been paying money for as AT&T at this point. They picked the perfect timing to do this (for me personally). It was about a month or two ago that I bought an AT&T branded phone to use on their network. Then, I added $105 pre-paid. Then I bought $25 worth of data. Then, they pull this 2 week crap and when I call, they say, "Oh Well, It Is True", basically Too Bad!

 

So, never say never, because I have been a sucker going back to them before, but I don't EVER plan on using another AT&T product again. Of course, with another Merger or buyout, the way they keep trying to kill their competition, I may have little choice.

 

EDIT:I forgot to add more damage done. So, now I've switched to TMO and bought a new TMO branded phone so I can get 3g/4g, and I'm going to donate my left over funds from AT&T when I'm transferred over to TMO with my new phone.

 

Currently, I am going to start out with the "unlimited txt/data/100talk Walmart plan" for $30/month, the same price TMO is charging for "unlimited txt/50MB Data/250talk".

 

So, I'm going to be spending a lot more money than I WAS, but I'd rather pay someone else after being forced here if I want any data plan.

Re: Data only with monthly plans?

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Apr 22, 2012 8:52:05 AM
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Edited by pl1 on Apr 22, 2012 at 8:53:13 AM

frostedj8 wrote:

They give you a 2 week warning about what is to come in a bad text message that explains little, which has everyone wondering if someone hacked ATT and sent out a bogus text message.  No other communication is offered to explain what is happening.  For something this major I would have expected at least 30 days warning and a link to an explanation of what this all means. 


I understand that the nature of a prepaid phone is that there may not be an address on file, but, I'm sure AT&T could have done the right thing and snail mailed anyone who did have an address on file. Further, it would have been much more professional to send a text indicating a link to a change in terms on their website with at least 6 months notice and/or a Grandfathering clause.

 

I'm the LAST person to want more Government intervention, even though it seems to be necessary. It is a shame that companies can't treat their customers the way they would want to be treated. That being said, I believe this will sort itself within a few months when a bunch of customers vote with their feet. Mark my words, you will see them trying to woo the lost prepaid customers back once they realize the lost revenue about a year from now. 


frostedj8 wrote:

They give you a 2 week warning about what is to come in a bad text message that explains little, which has everyone wondering if someone hacked ATT and sent out a bogus text message.  No other communication is offered to explain what is happening.  For something this major I would have expected at least 30 days warning and a link to an explanation of what this all means. 


I understand that the nature of a prepaid phone is that there may not be an address on file, but, I'm sure AT&T could have done the right thing and snail mailed anyone who did have an address on file. Further, it would have been much more professional to send a text indicating a link to a change in terms on their website with at least 6 months notice and/or a Grandfathering clause.

 

I'm the LAST person to want more Government intervention, even though it seems to be necessary. It is a shame that companies can't treat their customers the way they would want to be treated. That being said, I believe this will sort itself within a few months when a bunch of customers vote with their feet. Mark my words, you will see them trying to woo the lost prepaid customers back once they realize the lost revenue about a year from now. 

Re: Data only with monthly plans?

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Apr 22, 2012 12:51:56 PM
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I really don't think they care, they know you're either going to stay and pay more money or leave and get them out of providing a service for smart phones at such a low price. I never even got a text message, I had to read about it on an Internet forum.
I really don't think they care, they know you're either going to stay and pay more money or leave and get them out of providing a service for smart phones at such a low price. I never even got a text message, I had to read about it on an Internet forum.

Re: Data only with monthly plans?

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Apr 22, 2012 2:44:24 PM
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Edited by pl1 on Apr 22, 2012 at 2:44:37 PM

MaxBurn wrote:
I really don't think they care, they know you're either going to stay and pay more money or leave and get them out of providing a service for smart phones at such a low price. I never even got a text message, I had to read about it on an Internet forum.

So, I just made them happy then, I donated my left over $35 via text message and ported my number to GV. I've already got my TMO account set up, so I'm outta here. Just like they want (if what you say is true.)


MaxBurn wrote:
I really don't think they care, they know you're either going to stay and pay more money or leave and get them out of providing a service for smart phones at such a low price. I never even got a text message, I had to read about it on an Internet forum.

So, I just made them happy then, I donated my left over $35 via text message and ported my number to GV. I've already got my TMO account set up, so I'm outta here. Just like they want (if what you say is true.)

Re: Data only with monthly plans?

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Apr 22, 2012 5:28:17 PM
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I guess if someone is willing to pay $30/month to T-MO, then I don't see why this change is such a big deal.  Those of us who were able to use GoPhone w/data for $8.33/month (or $10.41/month, since many of us started with $25 of data to roll over) are the ones who really got screwed here.

 

I think when my existing GoPhone minutes run out, I'm probably switching to H2O Wireless.  Data is more expensive, but voice is half what AT&T charges.  So, wIth the $130 I spent over the last year with GoPhone, I can get 33minutes voice + 38.9MB data every month (using $100/1yr + three $10 "feature" cards).  That's about the same as I got with my old GoPhone PAYG w/data.

I guess if someone is willing to pay $30/month to T-MO, then I don't see why this change is such a big deal.  Those of us who were able to use GoPhone w/data for $8.33/month (or $10.41/month, since many of us started with $25 of data to roll over) are the ones who really got screwed here.

 

I think when my existing GoPhone minutes run out, I'm probably switching to H2O Wireless.  Data is more expensive, but voice is half what AT&T charges.  So, wIth the $130 I spent over the last year with GoPhone, I can get 33minutes voice + 38.9MB data every month (using $100/1yr + three $10 "feature" cards).  That's about the same as I got with my old GoPhone PAYG w/data.

Re: Data only with monthly plans?

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Apr 22, 2012 6:03:56 PM
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Edited by pl1 on Apr 22, 2012 at 6:09:21 PM

millerbrad wrote:

I guess if someone is willing to pay $30/month to T-MO, then I don't see why this change is such a big deal.  Those of us who were able to use GoPhone w/data for $8.33/month (or $10.41/month, since many of us started with $25 of data to roll over) are the ones who really got screwed here.

 

I think when my existing GoPhone minutes run out, I'm probably switching to H2O Wireless.  Data is more expensive, but voice is half what AT&T charges.  So, wIth the $130 I spent over the last year with GoPhone, I can get 33minutes voice + 38.9MB data every month (using $100/1yr + three $10 "feature" cards).  That's about the same as I got with my old GoPhone PAYG w/data.


I here ya. We were forced to go to the $30/mo plan if we wanted data at AT&T. I figure I might as well get unlimited for the same price (plus I had a $25 free starter card). I'm trying it out for a while. My main plan is to go TMO .10/min and switch to the $2/$3/day plan unlimited data on the days I want to use data.

 

Now, I did look at those other plans. AAMOF, I bought two Airvoice Sims. Then I started comparing my data use with the cost per MB, and I realized I would probably use 20MB per week or about 90MB per month @ .33/MB = $30/Mo.

 

Also, before I thought of the Google Voice option, I got nervous with porting my number to places I was not familiar with. Now that I'm porting to GV, my options are unlimited. I can try any of these plans and simply change my forwarding number. I can easily use another service to supplement me.

 

So, because AT&T pulled a fast one on me eliminating a plan I was perfectly happy with, with virtually no notice, I will find someone, anyone else. $30/month is not really an issue for me as much as paying for something I'm not using. As of today, 3 weeks on AT&T's monthly plan, I've used something like 5 minutes of talk. If I use a ton of data at T-Mobile, then I'm getting what I paid for. 


millerbrad wrote:

I guess if someone is willing to pay $30/month to T-MO, then I don't see why this change is such a big deal.  Those of us who were able to use GoPhone w/data for $8.33/month (or $10.41/month, since many of us started with $25 of data to roll over) are the ones who really got screwed here.

 

I think when my existing GoPhone minutes run out, I'm probably switching to H2O Wireless.  Data is more expensive, but voice is half what AT&T charges.  So, wIth the $130 I spent over the last year with GoPhone, I can get 33minutes voice + 38.9MB data every month (using $100/1yr + three $10 "feature" cards).  That's about the same as I got with my old GoPhone PAYG w/data.


I here ya. We were forced to go to the $30/mo plan if we wanted data at AT&T. I figure I might as well get unlimited for the same price (plus I had a $25 free starter card). I'm trying it out for a while. My main plan is to go TMO .10/min and switch to the $2/$3/day plan unlimited data on the days I want to use data.

 

Now, I did look at those other plans. AAMOF, I bought two Airvoice Sims. Then I started comparing my data use with the cost per MB, and I realized I would probably use 20MB per week or about 90MB per month @ .33/MB = $30/Mo.

 

Also, before I thought of the Google Voice option, I got nervous with porting my number to places I was not familiar with. Now that I'm porting to GV, my options are unlimited. I can try any of these plans and simply change my forwarding number. I can easily use another service to supplement me.

 

So, because AT&T pulled a fast one on me eliminating a plan I was perfectly happy with, with virtually no notice, I will find someone, anyone else. $30/month is not really an issue for me as much as paying for something I'm not using. As of today, 3 weeks on AT&T's monthly plan, I've used something like 5 minutes of talk. If I use a ton of data at T-Mobile, then I'm getting what I paid for. 

Re: Data only with monthly plans?

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Apr 22, 2012 6:25:47 PM
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Going from $8.33 a month to $30 a month is quite steep for those who use mostly landline phones but use cell phones for backup and for e-mail with occasional google and web use.

It would be great for at&t to offer a low tier, like $10 a month for 100 minutes.
Going from $8.33 a month to $30 a month is quite steep for those who use mostly landline phones but use cell phones for backup and for e-mail with occasional google and web use.

It would be great for at&t to offer a low tier, like $10 a month for 100 minutes.

Re: Data only with monthly plans?

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Apr 23, 2012 5:44:36 AM
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Edited by pl1 on Apr 23, 2012 at 5:50:32 AM

ilikewireless wrote:
Going from $8.33 a month to $30 a month is quite steep for those who use mostly landline phones but use cell phones for backup and for e-mail with occasional google and web use.

It would be great for at&t to offer a low tier, like $10 a month for 100 minutes.

I recall when I first got my cell phone the mimimum plan postpaid was $15 for 30 min and .45/min after. So, it's hard to believe you will ever see that deal. (I know, apples and oranges.)

 

Here's the thing. You CAN live with a 0.10/min plan WITHOUT data in most  cases if you have WIFI available. I had no data plan for a long time when I was on TMO. I had WIFI at home and at work, and I was able to find offline readers that worked well. I would download before I knew I was going to need some news or reading material.

 

AT&T started offering prepaid data a fews years ago and I jumped to them. Now that I've had it when I want, I'm kind of liking it. So, I'm willing to pay for it somewhere. But, I do NOT need it. I can definitely live without it. Based on that, If I cut out data, and If I'm on the TMO plan, once I spend $100, I can spend as little as $25 per year. And to be honest, I probably don't do much more that 250 talk/text minutes, so I could really do just fine rolling over that $100.

 

Then there are additional options like H20, Airvoice, Tru Sim, that could let me add minimal data as another option.

 

But, everytime I do the math on PAYG DATA, it comes out to the same as an unlimited plan for me.

 

So, I think my best option is TMO .10/min and $3/day 4G unlimited on the days I need it. 

 


 


ilikewireless wrote:
Going from $8.33 a month to $30 a month is quite steep for those who use mostly landline phones but use cell phones for backup and for e-mail with occasional google and web use.

It would be great for at&t to offer a low tier, like $10 a month for 100 minutes.

I recall when I first got my cell phone the mimimum plan postpaid was $15 for 30 min and .45/min after. So, it's hard to believe you will ever see that deal. (I know, apples and oranges.)

 

Here's the thing. You CAN live with a 0.10/min plan WITHOUT data in most  cases if you have WIFI available. I had no data plan for a long time when I was on TMO. I had WIFI at home and at work, and I was able to find offline readers that worked well. I would download before I knew I was going to need some news or reading material.

 

AT&T started offering prepaid data a fews years ago and I jumped to them. Now that I've had it when I want, I'm kind of liking it. So, I'm willing to pay for it somewhere. But, I do NOT need it. I can definitely live without it. Based on that, If I cut out data, and If I'm on the TMO plan, once I spend $100, I can spend as little as $25 per year. And to be honest, I probably don't do much more that 250 talk/text minutes, so I could really do just fine rolling over that $100.

 

Then there are additional options like H20, Airvoice, Tru Sim, that could let me add minimal data as another option.

 

But, everytime I do the math on PAYG DATA, it comes out to the same as an unlimited plan for me.

 

So, I think my best option is TMO .10/min and $3/day 4G unlimited on the days I need it. 

 


 

Re: Data only with monthly plans?

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Apr 23, 2012 7:30:50 AM
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I wonder why at&t insists in calling its GoPhone plans "Pay-As-You-Go" if only one out of the four (10c/min plan)  is really a PAYG plan? Monthly plans are not PAYG. They had a name for something like that here before: Pick-Your-Plan.

 

Anyway, now that there is no data packages for PAYG, screwing me royally in the process, I now realize that I also have to stop recommending and helping business travelers coming to the U.S. from overseas to use GoPhone as I've done during the last few years. Some of them a recurrent visitors who keep GoPhone lines alive just for the purpose of having access to both voice and data but not too much enough, and frequent enough  to justify one of the monthly plans. I'll have to find a suitable alternative for them too. Same will go with friends and relatives coming to visit. Tsk-tsk Dumb, at&t, really dumb.

 

ps/ Why isn't this thread bumping to the top with new posts?  I've missed several of them and now I have to keep looking trhu the pages to see if there are new posts.

I wonder why at&t insists in calling its GoPhone plans "Pay-As-You-Go" if only one out of the four (10c/min plan)  is really a PAYG plan? Monthly plans are not PAYG. They had a name for something like that here before: Pick-Your-Plan.

 

Anyway, now that there is no data packages for PAYG, screwing me royally in the process, I now realize that I also have to stop recommending and helping business travelers coming to the U.S. from overseas to use GoPhone as I've done during the last few years. Some of them a recurrent visitors who keep GoPhone lines alive just for the purpose of having access to both voice and data but not too much enough, and frequent enough  to justify one of the monthly plans. I'll have to find a suitable alternative for them too. Same will go with friends and relatives coming to visit. Tsk-tsk Dumb, at&t, really dumb.

 

ps/ Why isn't this thread bumping to the top with new posts?  I've missed several of them and now I have to keep looking trhu the pages to see if there are new posts.

Re: Data only with monthly plans?

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Apr 23, 2012 7:37:56 PM
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I'm on the 10 cents a minute plan and need data for GPS. I guess I will be getting lost a lot more often. Thanks a lot AT&T!  Lets hope I can find free wifi in an emergency.

I'm on the 10 cents a minute plan and need data for GPS. I guess I will be getting lost a lot more often. Thanks a lot AT&T!  Lets hope I can find free wifi in an emergency.

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Apr 24, 2012 9:00:39 AM
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Well I found out about this yesterday when i went to renew my data on the website, and it told me I couldn't without changing to a monthly plan.

 

Ironically, only one day earlier I got a text message telling my my data was about to expire, and to reply RNW to renew (I'm not going to bother trying). Their handling of this is about as amateur as it's possible to imagine!

 

This is not a good deal for me as I'm one of those pays $25 every 3 months and buys whatever data I need ($25 every once in a while and topping up with $5). It's not like I can't afford a regular cellphone plan but I see no reason to pay $60+/month for something I barely use.

 

As if AT&T's incompetence over the last few years hasn't been enough (eg repeatedly losing my data balance by "accidentally" failing to auto-renew on the correct day), I will certainly remember this display of outright greed by AT&T. If I need to pay $30/month I'll give it to T-mobile instead. First I will try the Airvoice $10/month plan. Their data cost is highish, but the little I use may even fit within that. I'll just port my existing gophone number to google voice.

 

Graham

Well I found out about this yesterday when i went to renew my data on the website, and it told me I couldn't without changing to a monthly plan.

 

Ironically, only one day earlier I got a text message telling my my data was about to expire, and to reply RNW to renew (I'm not going to bother trying). Their handling of this is about as amateur as it's possible to imagine!

 

This is not a good deal for me as I'm one of those pays $25 every 3 months and buys whatever data I need ($25 every once in a while and topping up with $5). It's not like I can't afford a regular cellphone plan but I see no reason to pay $60+/month for something I barely use.

 

As if AT&T's incompetence over the last few years hasn't been enough (eg repeatedly losing my data balance by "accidentally" failing to auto-renew on the correct day), I will certainly remember this display of outright greed by AT&T. If I need to pay $30/month I'll give it to T-mobile instead. First I will try the Airvoice $10/month plan. Their data cost is highish, but the little I use may even fit within that. I'll just port my existing gophone number to google voice.

 

Graham

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Apr 24, 2012 9:21:58 AM
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I have the LG Thrive (P506), and I'm on the $2/day unlimited plan. I bought 500MB of data initially, and have been rolling it over each month buying the mininum $5 worth. I've really only used 3G when my cable modem is down, and can't use wifi. Or when I've been on the road, and away from a wifi hot spot. I top off the account every 90 days for $25, and have rolled over a considerable balance on the account, because I don't use the phone a whole lot. This was the perfect plan for me, until they decided to pull this greedy move. I'll just live without the 3G that I hardly use anyway. It's not worth being forced into a $25 a month plan to keep a little 3G.

 

I was lusting for a Motorola Atrix 2 or perhaps even a Samsung Galaxy SII Skyrocket to use as my Go Phone, because of their faster dual core processors, larger higher resolution screens, and better cameras, but doubt I'll bother now.

 

For those of you who use GPS on your smartphones, you can precache maps ahead of time. Also, I believe there are alternative GPS apps that load maps on the phone, and don't require cellular data connection.

I have the LG Thrive (P506), and I'm on the $2/day unlimited plan. I bought 500MB of data initially, and have been rolling it over each month buying the mininum $5 worth. I've really only used 3G when my cable modem is down, and can't use wifi. Or when I've been on the road, and away from a wifi hot spot. I top off the account every 90 days for $25, and have rolled over a considerable balance on the account, because I don't use the phone a whole lot. This was the perfect plan for me, until they decided to pull this greedy move. I'll just live without the 3G that I hardly use anyway. It's not worth being forced into a $25 a month plan to keep a little 3G.

 

I was lusting for a Motorola Atrix 2 or perhaps even a Samsung Galaxy SII Skyrocket to use as my Go Phone, because of their faster dual core processors, larger higher resolution screens, and better cameras, but doubt I'll bother now.

 

For those of you who use GPS on your smartphones, you can precache maps ahead of time. Also, I believe there are alternative GPS apps that load maps on the phone, and don't require cellular data connection.

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Apr 24, 2012 11:27:00 AM
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I have replaced my GoPhone with a Platinumtel phone for data.  For the most part, I am happy with it, but I occasionally will need data outside of Platinumtel/Sprint coverage, so I am filling that gap with an Airvoice SIM.  I just activated it today.  I have to spend at least $10 every 90 days to keep it active.  I put the SIM in my former GoPhone, which is an unlocked Pantech Link.  I then called Airvoice customer service and they downloaded the settings to my Pantech phone, so I can now use it for data.  I was very impressed with the Airvoice customer service.

I have replaced my GoPhone with a Platinumtel phone for data.  For the most part, I am happy with it, but I occasionally will need data outside of Platinumtel/Sprint coverage, so I am filling that gap with an Airvoice SIM.  I just activated it today.  I have to spend at least $10 every 90 days to keep it active.  I put the SIM in my former GoPhone, which is an unlocked Pantech Link.  I then called Airvoice customer service and they downloaded the settings to my Pantech phone, so I can now use it for data.  I was very impressed with the Airvoice customer service.

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Apr 24, 2012 1:39:09 PM
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Thanks for the suggestion about preloading maps and using wifi to get GPS direction to run. That does work if I start a trip from a wifi hotspot.

I will opt for a Garmin GPS that will break even in cost for as little as 4 month's use.
Thanks for the suggestion about preloading maps and using wifi to get GPS direction to run. That does work if I start a trip from a wifi hotspot.

I will opt for a Garmin GPS that will break even in cost for as little as 4 month's use.

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Hi ATT also screwed me nicely with theri surprising stop this month to renew the pay as you go data packages. Unfortunately I have $80 balance, which I now have no use for. Before I call their horrible client care: - has anyone managed to get $ back from them from account balance, which now can no longr be used? - can any of the ATT monthly plans be used paying for it with pay as you go balance money, and if, what is the minimum contract term for such data enabled plans? ...I am leaving the country in about 2 months from now. Best ter11
Hi ATT also screwed me nicely with theri surprising stop this month to renew the pay as you go data packages. Unfortunately I have $80 balance, which I now have no use for. Before I call their horrible client care: - has anyone managed to get $ back from them from account balance, which now can no longr be used? - can any of the ATT monthly plans be used paying for it with pay as you go balance money, and if, what is the minimum contract term for such data enabled plans? ...I am leaving the country in about 2 months from now. Best ter11

Re: Data only with monthly plans?

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May 6, 2012 1:42:33 PM
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ter11 wrote:
Hi ATT also screwed me nicely with theri surprising stop this month to renew the pay as you go data packages. Unfortunately I have $80 balance, which I now have no use for. Before I call their horrible client care: - has anyone managed to get $ back from them from account balance, which now can no longr be used? - can any of the ATT monthly plans be used paying for it with pay as you go balance money, and if, what is the minimum contract term for such data enabled plans? ...I am leaving the country in about 2 months from now. Best ter11


If you don't mind giving up your phone number, you might want to try selling your SIM with the $80 balance on Ebay.  


ter11 wrote:
Hi ATT also screwed me nicely with theri surprising stop this month to renew the pay as you go data packages. Unfortunately I have $80 balance, which I now have no use for. Before I call their horrible client care: - has anyone managed to get $ back from them from account balance, which now can no longr be used? - can any of the ATT monthly plans be used paying for it with pay as you go balance money, and if, what is the minimum contract term for such data enabled plans? ...I am leaving the country in about 2 months from now. Best ter11


If you don't mind giving up your phone number, you might want to try selling your SIM with the $80 balance on Ebay.  

Re: Data only with monthly plans?

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May 6, 2012 8:10:41 PM
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Thanks for the feedback!

 

I was thinking about the ebay option, however I guess it's probably not worth the hassle to have all my friends calling up the happy sim-card purchaser. It will be a lesson for me to never again deal with at&t.

 

Any alternative options maybe...?

 

best

Thanks for the feedback!

 

I was thinking about the ebay option, however I guess it's probably not worth the hassle to have all my friends calling up the happy sim-card purchaser. It will be a lesson for me to never again deal with at&t.

 

Any alternative options maybe...?

 

best

Re: Data only with monthly plans?

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May 7, 2012 7:15:09 AM
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ter11 wrote:

Thanks for the feedback!

 

I was thinking about the ebay option, however I guess it's probably not worth the hassle to have all my friends calling up the happy sim-card purchaser. It will be a lesson for me to never again deal with at&t.

 

Any alternative options maybe...?

 

best


Hmmm, alternative options?  The buyer will probably want a number in his/her own area code.  Hence, they could request a number change from AT&T, especially if they are getting too many calls from your friends.


ter11 wrote:

Thanks for the feedback!

 

I was thinking about the ebay option, however I guess it's probably not worth the hassle to have all my friends calling up the happy sim-card purchaser. It will be a lesson for me to never again deal with at&t.

 

Any alternative options maybe...?

 

best


Hmmm, alternative options?  The buyer will probably want a number in his/her own area code.  Hence, they could request a number change from AT&T, especially if they are getting too many calls from your friends.

Re: Data only with monthly plans?

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Edited by ShaunMN on May 7, 2012 at 2:11:23 PM

I just found out about this.. {word filter evasion}

 

 I have had the 10c per minute plan with a 500mb or 200mb data package. On May 4ht I got a text message that said 'Package expire 5/6. Please reply with RNW to renew your 200mb package." Which I did. I had more than 300mb left, so I would have had 500mb today..

But no, I found out that I have 0mb left today. Called customer service and the nice lady told me that AT&T changed their gophone plans. Well At&t never told me that?!

 

Why did I get that message last week that I had to renew my package if this is impossible? Why didn't I get a message that said: "listen, we want more money from you and we are changing our plans. You need to pay double now if you want data"??

 

I have been robbed twice: I lost 300mb, which I paid for. And on top of that, I know have to change to the $25-plan PLUS a minimum $15 extra if I want data. That's $10 extra every month. Thanks At&t!

I just found out about this.. {word filter evasion}

 

 I have had the 10c per minute plan with a 500mb or 200mb data package. On May 4ht I got a text message that said 'Package expire 5/6. Please reply with RNW to renew your 200mb package." Which I did. I had more than 300mb left, so I would have had 500mb today..

But no, I found out that I have 0mb left today. Called customer service and the nice lady told me that AT&T changed their gophone plans. Well At&t never told me that?!

 

Why did I get that message last week that I had to renew my package if this is impossible? Why didn't I get a message that said: "listen, we want more money from you and we are changing our plans. You need to pay double now if you want data"??

 

I have been robbed twice: I lost 300mb, which I paid for. And on top of that, I know have to change to the $25-plan PLUS a minimum $15 extra if I want data. That's $10 extra every month. Thanks At&t!

Re: Data only with monthly plans?

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Edited by ter11 on May 7, 2012 at 2:24:43 PM

Hey people

 

So is my understanding right, that I can stay with ATT prepaid plan, but if I want to have data, I need to additionally subscribe to one of their monthy prepaid plans, right?

 

As I'm in the US only for another few months, that might be an option for some of the time ...expensive option however...

 

Best

t

Hey people

 

So is my understanding right, that I can stay with ATT prepaid plan, but if I want to have data, I need to additionally subscribe to one of their monthy prepaid plans, right?

 

As I'm in the US only for another few months, that might be an option for some of the time ...expensive option however...

 

Best

t

Re: Data only with monthly plans?

[ Edited ]
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May 7, 2012 2:38:45 PM
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blupblup wrote:

I just found out about this.. {word filter evasion}

 

 I have had the 10c per minute plan with a 500mb or 200mb data package. On May 4ht I got a text message that said 'Package expire 5/6. Please reply with RNW to renew your 200mb package." Which I did. I had more than 300mb left, so I would have had 500mb today..

But no, I found out that I have 0mb left today. Called customer service and the nice lady told me that AT&T changed their gophone plans. Well At&t never told me that?!

 

Why did I get that message last week that I had to renew my package if this is impossible? Why didn't I get a message that said: "listen, we want more money from you and we are changing our plans. You need to pay double now if you want data"??

 

I have been robbed twice: I lost 300mb, which I paid for. And on top of that, I know have to change to the $25-plan PLUS a minimum $15 extra if I want data. That's $10 extra every month. Thanks At&t!

 

I lost money on this deal, too.  AT&T was selling the old plan on their website until the day before the change.  That is despicable.   All wireless customers of all providers can be very thankful that the AT&T attempt to buyout T-Mobile was a failure.  


 


blupblup wrote:

I just found out about this.. {word filter evasion}

 

 I have had the 10c per minute plan with a 500mb or 200mb data package. On May 4ht I got a text message that said 'Package expire 5/6. Please reply with RNW to renew your 200mb package." Which I did. I had more than 300mb left, so I would have had 500mb today..

But no, I found out that I have 0mb left today. Called customer service and the nice lady told me that AT&T changed their gophone plans. Well At&t never told me that?!

 

Why did I get that message last week that I had to renew my package if this is impossible? Why didn't I get a message that said: "listen, we want more money from you and we are changing our plans. You need to pay double now if you want data"??

 

I have been robbed twice: I lost 300mb, which I paid for. And on top of that, I know have to change to the $25-plan PLUS a minimum $15 extra if I want data. That's $10 extra every month. Thanks At&t!

 

I lost money on this deal, too.  AT&T was selling the old plan on their website until the day before the change.  That is despicable.   All wireless customers of all providers can be very thankful that the AT&T attempt to buyout T-Mobile was a failure.  


 

Re: Data only with monthly plans?

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Edited by ShaunMN on May 7, 2012 at 4:00:27 PM

So I emailed Customer Service.. This is the answer I got. Seriously, how can this be one of the biggest telecom companies in the US if they don't have an emailaddress.. AT&T REALLY doesn't care.

----
Thank you for contacting AT&T Prepaid Services.

Dear Customer,

Unfortunately you have reached the Prepaid Calling Card Customer Service, we cannot help you in this matter.

We have contacted someone from the Wireless division to ask them for an e-mail where we can refer you to get assistance, however they explained to us that they do not have any specific e-mail to contact them.

You will need to call them at 1-800-331-0500 and follow this steps:

Step #1 press 1 (for more options)
Step #2 press 0 (help with other issues, including the option to speak to a customer service professional)

Then you will be directed to a representative in the Wireless Phone Department, you will have to speak with them for further assistance, since they are the group who can help you.

Hope this information can be of help to you, thank you for choosing AT&T services.

Regards,

Vernon {personal content removed for safety}
AT&T Prepaid Calling Card Services

So I emailed Customer Service.. This is the answer I got. Seriously, how can this be one of the biggest telecom companies in the US if they don't have an emailaddress.. AT&T REALLY doesn't care.

----
Thank you for contacting AT&T Prepaid Services.

Dear Customer,

Unfortunately you have reached the Prepaid Calling Card Customer Service, we cannot help you in this matter.

We have contacted someone from the Wireless division to ask them for an e-mail where we can refer you to get assistance, however they explained to us that they do not have any specific e-mail to contact them.

You will need to call them at 1-800-331-0500 and follow this steps:

Step #1 press 1 (for more options)
Step #2 press 0 (help with other issues, including the option to speak to a customer service professional)

Then you will be directed to a representative in the Wireless Phone Department, you will have to speak with them for further assistance, since they are the group who can help you.

Hope this information can be of help to you, thank you for choosing AT&T services.

Regards,

Vernon {personal content removed for safety}
AT&T Prepaid Calling Card Services

Re: Data only with monthly plans?

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