DOESN'T WORK WITH GOPHONES!!!

Contributor

DOESN'T WORK WITH GOPHONES!!!

I signed up with ATT Gophones for this very feature: address book syncing.

 

But when I activated my Gophone and added $25 to my account on my F160 (which ATT says, by the way, is compatible with Address Book), I get a message saying that Address Book syncing is not currently available on Gophones.

 

And to add insult to injury, they charged me on my pay-as-you-go data plan for that piece of information!  Can you believe it?

 

Time to cancel my ATT account.  This is a deal breaker.

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Message 1 of 3
Former Community Manager

Re: DOESN'T WORK WITH GOPHONES!!!

Hi - sorry you're not able to use Address Book with a GoPhone. Did you find something on att.com or in an AT&T store that told you this was possible?

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Message 2 of 3
Contributor

Re: DOESN'T WORK WITH GOPHONES!!!

Your GoPhone support site has instructions on how to use at&t address book for almost any GoPhone. Also, if at&t address book doesn't work with GoPhones, why would you put broken functionality on the device? Furthermore, what is wrong with giving prepaid customers useful services?

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