08-10-2008 8:27 AM
08-10-2008 9:18 AM
You haven't made any changes to the data features recently, have you? That would knock the details out until the next billing cycle.
Belden wrote:For the past week, I've been trying to check the details of my three lines and it gives a message that it is unavailable and will take up to five days to update. It has been over five days. Has anyone else had this problem?
08-11-2008 3:22 AM
08-11-2008 6:18 AM
08-11-2008 8:18 AM - edited 08-11-2008 8:18 AM
TNgal22 wrote:I haven't been able to in a month!!! I added Unlimited Family Texting and ever since then my data usage has not shown up. I waited for the next bill cycle thinking it might show up then but nope and another bill cycle, and nope. I have unlimited data so no worries there but my husband does not so I like to check it from time to time.
08-11-2008 4:09 PM
Hi bub! I haven't personally experienced much of inability to view data, other than when changing from one plan to another, but I've seen data usage delayed for months, so this doesn't surprise me at all. I wish I could think of anything positive to try, but short of bugging AT&T CS about it I don't think I have any suggestions
hi dmapr.....ditto here; have not be able to access olam data for the past 3-4 days or possibly more. have made no changes. guess it's in the tank for a few days. bub
08-17-2008 7:57 AM
08-17-2008 8:05 AM
08-17-2008 8:39 AM
csp_gp wrote:Are you on a family plan with different phones having different plans (e.g., some phones have data, some phones don't?)If that's the case, then you need to click on the individual tabs to see the usage per line. If you have mixed plans on an account, a lot of times you can't see the summary on the first page, you have to go to the individual line's page.HTH
08-17-2008 10:57 AM
09-16-2008 10:56 AM
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