I have two (2) go phones & use them somewhat little. I am attempting to find out when my due date is to renew my 90 day subscription. After being leaf all aound Robinhood's barn for approx. 20 minute, I am told by the computer generated voice that the human customer service office is close on the weekend & I should call back some other time that is convenient to them.
For concerns about your Gophone, dial 611 from your handset. It will connect your call to an automated system, say MORE OPTIONS, then press Zero several times, that will get a live representative for you to answer your questions.