This is a customer helping customer forum. No one here can look up your account. You need to call AT&T for your answer.. There are a few AT&T reps on here but they can only forward your request to the proper people.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.