12-16-2011 6:15 PM
I was wondering how to handle the following charge:
|12/14/2011||01:42:09 AM CST||RingTones/AnswerTones/Games||-$ 9.99|
I have not purchased or use any game or ringtone or answer tone. I just use a very basic phone with the 10-cents/minute plan for making and receiving calls, period. How do I go about getting this $9.99 refunded? To begin with, I I am not up at that hour of the morning. That's a problem with being a senior citizen, early to bed and late to rise.
12-18-2011 4:21 PM
Remember that Wild Banchi... 1993-2010
12-20-2011 9:29 AM
Thanks for the assist. I called customer service and they kept insisting that I must have purchased something (in this case, a GPS app - I have a GPS in the car, why would I want one on the cell phone?) or hit the wrong key. At that hour of the morning, I don't think so! Anyway, they refunded the $9.99 and put a block on internet purchases from the cell phone? That's fine with me as I don't want to make such a purchase anyway.
Again, thanks for the assist.
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