Carrier IQ: Hidden App Installed On Smartphones

Carrier IQ: Hidden App Installed On Smartphones

Carrier IQ is hidden software installed on smart phones that logs numerous details about users' activities... Full Article/Video

 

Grant Paul, a well-known iPhone hacker who goes by the screenname "chpwn", wrote on his blog that Apple has included Carrier IQ on the iPhone, but the software's default is disabled.

 


Message 5 of 92 (4,944 Views)

Re: How can we stop Carrier IQ?


wingrider01 wrote:

ATT did nothing here, it pretty much is HTC and any other phone manufacturer that is doing it.


Seriously ??

Message 8 of 92 (4,519 Views)
Contributor

Re: How can we stop Carrier IQ?

This is beyond belief.  I hope/assume that someone from AT&T monitors these forums.  This has to be stopped immediately.  There is no way they should be monitoring at this level without very clear and specific notification before you use and the phone and it should be OFF BY DEFAULT.  

 

This is an opportunity for you (AT&T) to step up and prove you care about your customers more than your competitors by providing a means of getting this shut off IMMEDIATELY.

Message 12 of 92 (3,665 Views)
Contributor

Re: How can we stop Carrier IQ?

And someone said AT&T has nothing to do with this?  According to this article on ZDNet they do.

 

"In the case of iPhones, it appears that Apple bakes this snooper into every phone. With other smartphones, the carriers, such as AT&T and Sprint, add it into your phones’ firmware before it gets into your hands."

 

http://www.zdnet.com/blog/networking/finding-and-cleaning-out-your-smartphones-carrier-iq-poison/169...

 

Message 13 of 92 (3,663 Views)
Contributor

Re: How can we stop Carrier IQ?

I have a Skyrocket as well and short of voiding the warranty you can't get rid of it.  I called into support this morning and spent an hour talking to them about it, which they knew nothing about until they went to the web.  Was told they would call me back, haven't heard from them but if they have no way to remove it the phone will go back and I will change providers.  It's one thing to ask me for the information, it's another to assume that I want you to have it.

 

Andy

Message 14 of 92 (3,652 Views)
Guru

Re: How can we stop Carrier IQ?

This is most definitely carrier doing. From my understanding, all the carriers are doing it, and have been for awhile. ATT was just slow getting to it. Rodgers in Canada is not doing it, so, I'm running a "made for ATT", Rodgers ROM. No CIQ here!
Message 15 of 92 (3,649 Views)

Re: How can we stop Carrier IQ?


davidusr wrote:
This is most definitely carrier doing. From my understanding, all the carriers are doing it, and have been for awhile. ATT was just slow getting to it. Rodgers in Canada is not doing it, so, I'm running a "made for ATT", Rodgers ROM. No CIQ here!

Not true - my first exposure to CIQ was Rogers UXKG3 for the Infuse.

 

Sprint was first to start invading privacy (CIQ is on basically all Android devices from Sprint), Rogers was a bit later, AT&T is just now getting on the spyware bandwagon.  Only the Skyrocket and Vivid have it as far as I know currently, however the Infuse Gingerbread update will have it (it's in the leaks), and probably Captivate Gingerbread will too.

Message 16 of 92 (3,683 Views)
Guru

Re: How can we stop Carrier IQ?

Message 17 of 92 (3,678 Views)
Teacher

Re: How can we stop Carrier IQ?

Called their Executive customer service yesterday about this, they never called back! I work in a business that we do have real government security clearances. Because of the stupid camera they barely allow us to have a phone anyway, this looks like it will be a deal killer. My wife, a sheriffs deputy, guess we will both be back to Motorola Razors.

 

Need a list of phones affected by this spyware to know whether I need to file a data breach with security or not. I see Senator Franken is on it, the 14th is not soon enough, I use my phone everyday!

 

Funny how AT&T and Carrier IQ are the only 2 that have not made a statement about this.

 

I give it till Friday and if I don’t have a list of effected phones, I am calling it a breach of contract and heading for Verizon, they can fight the California Public utilities commission for their ETF. I read over the privacy agreement, it does cover this and is called a breech of contract……..

Message 20 of 92 (3,669 Views)

Re: How can we stop Carrier IQ?


pmsmith533 wrote:

Called their Executive customer service yesterday about this, they never called back! I work in a business that we do have real government security clearances. Because of the stupid camera they barely allow us to have a phone anyway, this looks like it will be a deal killer. My wife, a sheriffs deputy, guess we will both be back to Motorola Razors.

 

Need a list of phones affected by this spyware to know whether I need to file a data breach with security or not. I see Senator Franken is on it, the 14th is not soon enough, I use my phone everyday!

 

Funny how AT&T and Carrier IQ are the only 2 that have not made a statement about this.

 

I give it till Friday and if I don’t have a list of effected phones, I am calling it a breach of contract and heading for Verizon, they can fight the California Public utilities commission for their ETF. I read over the privacy agreement, it does cover this and is called a breech of contract……..


What phones do you have?  It's mainly newer devices.

 

Confirmed Infected:

Skyrocket

 

Probably infected:

HTC Vivid

 

Confirmed Clean:

Galaxy S II (SGH-I777)

Samsung Infuse (current Froyo firmware - the AT&T Gingerbread leaks have it, so did the Rogers UXKG3 release in Canada)

Samsung Captivate (AT&T Gingerbread leaks might have it)

 

The list here is Samsung-heavy as I own Samsung devices and develop for them.  (I maintain a custom kernel series for the I777, and maintained one for the Infuse until giving it to my parents.)

Message 30 of 92 (4,242 Views)
Tutor

Does the AT&T Motorola Atrix 4G have the Carrier IQ spyware installed?

Does the AT&T Motorola Atrix 4G have the Carrier IQ spyware installed?

 

And if so, how do I uninstall and/or disable it?

 

Obviously it would be unacceptable to have this installed on our phones.

 

(I'm referring to the Carrier IQ software. My understanding is that some carriers install for "quality control" purposes, but which records personal data and sends it off to Carrier IQ servers. This data includes phone numbers, browser searches, and more. The data is collected and sent to this company even if the phone is using wireless and not the carrier.)

 

Thank you.

Message 21 of 92 (4,524 Views)
Tutor

Re: Does the AT&T Motorola Atrix 4G have the Carrier IQ spyware installed?

P.S. Verizon has announced that they do not provision any of their Android phones with Carrier IQ. I'm hoping for a similar statement from AT&T regarding this issue. Preferably for all phones, but at least for my Atrix 4G in particular. Thank you.

Message 22 of 92 (4,522 Views)
Contributor

Re: Does the AT&T Motorola Atrix 4G have the Carrier IQ spyware installed?

For the sake of my future ATT&T contract getting renewed I hope the answer to this is no. I won't be surprised at all though if Carrier IQ is fully loaded on our phones. I'm sure the initial intentions of this software was genuine geeks wanting to improve their product. Sadly they always forget that there's a negative aspect whenever you trace someone without their knowledge. Any software like this should only be installed on an opt-in basis!

Message 23 of 92 (4,454 Views)
Contributor

Re: Does the AT&T Motorola Atrix 4G have the Carrier IQ spyware installed?

I checked it and mine dowsn't have it. Apparantly not every cell has it.

Message 24 of 92 (4,342 Views)

Re: Does the AT&T Motorola Atrix 4G have the Carrier IQ spyware installed?

Gizmodo had reported that the atrix 4G appears to be clear as a result of testing performed by someone associated with or at least well known to them:

 

http://gizmodo.com/5864116/these-are-the-phones-were-pretty-sure-dont-have-carrier-iq

 

There are applications written to check and also help disable carrier IQ but they require rooted devices, discussion of which is not allowed in this forum.

 

Carrier iq has been reported to have been found on the atrix 2 but I have no direct knowledge to agree or disagree.

Message 26 of 92 (4,326 Views)
Moderator

How to find out if Carrier IQ is installed on my phone?

Message 9 of 92 (4,331 Views)
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